HR Systems Analyst

About the WSIB

At the WSIB (Workplace Safety and Insurance Board), we are leaders in workplace health, safety, and support. We protect over five million people in Ontario's workforce and serve more than 300,000 businesses. Join a purpose-driven organization that puts people first, values innovation, and is committed to the well-being of every team member and the communities we serve.

Why Join Us? Our Employee Value Proposition (EVP)

Make Meaningful Impact: Your work will enable safer, healthier workplaces across Ontario, improving lives and outcomes for workers and employers.

Innovate and Inspire: Be part of a forward-thinking team that encourages creative solutions, cutting-edge technology, and continuous learning .

Diversity & Inclusion: We are committed to equity, diversity, and inclusion, fostering a culture where everyone belongs and can thrive.

Grow Your Career: Enjoy robust learning, mentorship, and professional development opportunities. Your growth is our priority .

Comprehensive Benefits: We offer a competitive salary, and a comprehensive benefits package.

Work-Life Balance : Our supportive environment helps you balance priorities with flexible schedules and wellness initiatives .

Position: HR Systems Analyst

Location: Toronto, London, Waterloo, Hamilton, Ottawa
Employment Type: Full-time, temporary, up to 7 months

This role requires the successful applicant to commit to an in-office work arrangement up to 5 days a week beginning in 2027.

Salary Grade: N06 | $80,000. -$100,000.00

About the role
As the Human Resources Systems Analyst , you will provide business analysis, technical consultation, and system administration services in support of all HR systems. You will serve as the front-line point of contact for HR system-related enquiries and act as a critical link between business clients and IT.

You will play an important role in ensuring our HR systems are aligned with business requirements, managed effectively, tested thoroughly, and supported with a strong focus on quality, security, and user experience.

Key responsibilities

Drive business and systems improvement

- Identify, evaluate, and support the development of cost-effective systems and procedures that improve efficiency and meet business requirements.
- Conduct fit-gap analysis to assess whether system customizations are needed or whether business process improvements can address identified needs.
- Participate in business process improvement initiatives undertaken alongside system enhancements.
- Provide consultative support to clients within Human Resources and across the WSIB to support requirements gathering and business issue resolution.
- Liaise between business clients and IT to translate business requirements into technology solutions.
- Act as project coordinator during system upgrades and enhancements.

Administer and support HR systems

- Maintain and administer all HR systems and analyze known issues.
- Serve as the gatekeeper prior to IT involvement when business users experience system issues, investigating root causes and determining when escalation is required.
- Manage system security access and perform security audits, both internally and in partnership with external auditors.
- Work with IT Security to establish and maintain system access standards.
- Update and maintain system database information as communicated by business partners.

Lead quality management and testing

- Lead Quality Management (QM) processes for all HR systems and report outcomes to the Manager, HR Systems.
- Coordinate all system testing conducted by end users and identify required participants prior to launch.
- Identify test requirements and criteria, and develop test plans, scripts, and cases.
- Communicate and work with business testers to ensure understanding of and compliance with test plans.
- Review and investigate testing failures and communicate outcomes to business testers.
- Analyze test results independently and provide recommendations regarding launch readiness.

Promote best practices and user enablement

- Serve as a centre of excellence for HR systems by promoting best practices and compliance with IT standards.
- Ensure system security aligns with corporate policies and IT best practices.
- Support system data integrity by promoting best practices for batch processing and end-user data entry.
- Follow quality management standards to ensure the accuracy of test results.
- Develop and maintain training materials and deliver training to end users.
- Respond to end-user enquiries regarding system usage and capabilities.

What you bring

Education

- University degree in Business Administration, Human Resources, or Information Technology.

Experience

- 3+ years of experience in human resource systems, information technology, and/or human resources.
- 3+ years of Oracle HCM experience is preferred.
- Extensive working knowledge of HR functions including compensation, payroll, benefits, recruiting, policy, and/or HR business services.
- Working knowledge of IT best practices in areas such as database administration, development, security, and/or strategy.

Who you are

You are a client-focused and analytical professional with a strong understanding of systems, processes, and stakeholder needs. You bring sound judgement, strong communication skills, and the ability to translate business requirements into practical solutions. You are equally comfortable investigating issues, coordinating testing, supporting users, and driving continuous improvement.

Build your career with purpose

At the WSIB, your work will help strengthen the systems that support our people and our organization. If you are looking for a role where you can apply your technical knowledge, business insight, and collaborative approach in a meaningful way, we encourage you to apply.

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

We value and celebrate diversity and are committed to creating inclusive experiences for both our employees and prospective employees. We invite all interested individuals to apply. If you require accommodations in order to apply to this position please contact [email protected] .  If you are invited to participate in the interview or assessment process, you can advise our Recruiter of your accommodation needs at that time. 

Please visit our  EDI Vision  to learn more about what actions WSIB are taking to advance our commitment to equity, diversity and inclusion and to support all employees participating and contributing to their full potential

Disclosing conflicts of interest

As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at [email protected] .

Privacy information

We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB's Privacy Office at [email protected] . The Privacy Office cannot provide information about the status of your application.

As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.

To apply for this position, please submit your application by the closing date.