Insurance Governance Risk Manager

Strengthen governance, risk, and controls for Manulife's Insurance Operations and Distributor Services team in hybrid Waterloo. Use root cause analysis and stakeholder leadership.This experienced lead partners with Operations, Compliance, Legal, Technology, Finance, and Risk stakeholders. You will translate risk concepts into practical solutions across insurance and distributor service processes. The work supports effective controls, audit readiness, regulatory reviews, corrective actions, and business outcomes.Key Responsibilities:
Maintain accurate risk, process, and control inventoriesConduct root cause analysis for incidents and control failuresTrack, report, challenge, and validate Corrective Action PlansSupport regulatory and compliance reviews through remediation activitiesBuild partnerships that promote accountability and risk awarenessRequirements:
Bachelor's degree in business, finance, risk management, or related fieldFive to seven years of relevant insurance operations experienceKnowledge of financial services risk and control frameworksExperience improving operational risks, controls, and quality processesStrong analytical, problem-solving, and stakeholder management abilitiesUse governance discipline, critical thinking, and practical risk solutions to improve controls across Manulife insurance operations.
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