Coordinator, Training Work Management

Requisition ID: 22690

Department: Transit Services Dept.

Service: Safety, Regulatory, Trng & Dev Service

Branch: Safety, Training & Development Branch

Employment Type: Up to 7 Full-time Temporary - Up to 1 year

Work Hours: 35.00 hours per week

Affiliation: ATU 1760

Salary Information: $65,279.76 - $92,588.86 annually (2023 rates of pay)

Location: Transit Service, 1500 St.Laurent

City: Ottawa, ON

Job Category: Transit Services - OC Transpo

Application Close: 17/06/2026

Job Summary

The mandate of the Safety, Compliance, Training and Development Service is to provide training and development, safety and compliance, and quality and continuous improvement of bus, para transit and light rail services. Services and programs include appropriate safety and job training for transit employees, and the compliance, development and implementation of safety standards to protect the general public.

You serve as coordinator of all operational training activities for transit services, providing/ensuring the provision of a wide range of training activities, instruction and classroom and/or on-street training for new bus operators, Para Transpo drivers, light rail operators, Transit maintenance personnel, refresher training for in-house staff and training for summer, co-op students, transitway users and others. You also provide functional expertise and support to Transit Services via various committees, including accident review, and technical advisory, and work closely with the Program Manager and Section Manager to ensure adherence to the Ministry of Ontario’s (MTO) Driving Certification Program (DCP).

Education And Experience

Completion of 3 year community college diploma or university degree in Education, Public or Business Administration, Organizational Development, Training or Human Resources or other closely related academic fields including courses towards a certificate in Adult Education.

Minimum of 5 years of progressively responsible experience in the field of adult education in a transit or operational environment. Experience should include 3 years of experience in an operator training capacity.

CERTIFICATIONS AND LICENCES

Signing Authority under the MTO Driver Certification Program for certain positions

Certified Air Brake Instructor for certain positions

Certified Defensive Driving Course Instructor for certain positions

KNOWLEDGE

• Knowledge of Conventional Operations, Transit, Maintenance, Rail Operators and Para Transpo
• Knowledge of the issues/theories/practices/principles involved in the provision of training
• Possess an understanding of how scheduling systems relate to the structure/function of other planning, information and operational systems, and costs
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

Competencies, Skills And Abilities

• Proven ability to work independently, with minimum supervision, and collaboratively with all staff as part of a team
• Able to lead, coach, support, train and motivate staff, coordinate/assign work, and manage work quality, scheduling and completion
• Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and that of others, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
• Able to deal with sensitive and/or confidential work situations
• Able to deal with difficult people/situations
• Proven effective communication, presentation and facilitation skills
• Possess excellent writing skills
• Possess defensive driving skills
• Identify and assess problems and to use analytic and problem solving skills to seek resolution in an effective and timely manner
• Able to work collaboratively and to bring conflicting points of view to consensus
• Able to administer regulations, laws and administrative policies/procedures
• Able to establish and maintain effective working relationships with management, peers, trainers, trainees and union officials
• Demonstrate leadership and initiative
• Thorough and attentive to detail
• Able to demonstrate sound judgment
• Possess maturity, patience, integrity
• Flexible and adaptable to deal with shifting priorities
• Possess a work record of good attendance and job performance

What You Need To Know

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check (Level 2) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre (email: View email address on canada.jobradars.com) at View phone number on canada.jobradars.com Employee Service Centre at View phone number on canada.jobradars.com or via email at ***email_hidden*** .