Intake Coordinator and Administrative Assisstant

Job Responsibility:

InnerQore Health: Psychology and Wellness is hiring!

InnerQore Health: Psychology and Wellness is a mid-size multidisciplinary mental health and wellness practice in Thornhill located at the intersection of Yonge & Centre Street. We are currently looking for an experienced full-time Intake Coordinator/Administrative Assistant to support day-to-day operations in our fully renovated, inviting and comfortable office space. We pride ourselves on having created a warm and collaborative atmosphere where all members of our team are valued and recognized.

The ideal candidate will have excellent organizational and time management skills, exhibit high standards, possess excellent communication skills, and have an ability to take initiative and prioritize/reprioritize daily tasks. A strong ability to take charge, a keen eye for detail and the ability to meet tight concurrent deadlines will ensure your success in this multi-faceted, multi-tasking role. Additional consideration will be given to those candidates with previous related work experience (e.g. in a psychology practice, or with an IME or IE company) and/or familiarity with the Statutory Accident Benefits Schedule (SABS), Ontario Claims Forms (OCFs), HCAI and/or other skills specific to work with auto insurance or legal firms.

Responsibilities

• Completing psychological pre-screening phone calls
• Creating forms and tracking their return and submission (OCF18s)
• Coordinating intake of referrals from multiple sources for psychological assessments
• Scheduling psychological assessments and allied services
• Setting up and working with files across multiple software platforms
• Providing support to clients to access our software platforms
• Monitoring service enquiries and email
• Supporting preparation of extended health benefits claim forms and/or invoices
• Completion of various general administrative or office tasks as needed
• Providing ad hoc support around office/to the Executive Team as needed

Qualifications

• Experience working in an intake role or similar environment
• Bachelor's Degree or equivalent schooling or work experience
• Strong interpersonal, customer service and communication skills
• Strong ability to multitask
• Proficient in MS Office Suite and comfortable with learning new software as required

Note: The agreed upon rate of pay will be commensurate with experience.

We look forward to hearing from you!

Job Type: Full-time

Pay: $20.00-$24.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday

Work Location: In person