Senior Program Manager

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At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.

About this opportunity

We are looking for a Senior Program Manager to join our PDU PMO team in Canada. The team consists of approximately 15 members and is responsible for planning and delivering Product R&D releases on time, within scope, and with high quality.

In this role, you will lead large‑scale software development programs (>50 people across multiple teams) and play a key part in driving how we deliver products to market. You will work closely with Product Management, R&D, Release Management, and other stakeholders (e.g., Service Delivery and Market Area team) to secure successful delivery of our product roadmap to the customers.

This role could be based in Canada or Brazil.

What you will do

• Lead and manage end‑to‑end software development programs (>50 people), from initiation through delivery and closure
• Own program planning, including scope, timelines, milestones, and resource alignment across Agile teams/ARTs
• Drive Product R&D release execution, ensuring on‑time delivery to agreed scope, quality, and budget
• Coordinate dependencies across teams and domains, identifying and managing risks, issues, and impediments early
• Facilitate Agile/SAFe ceremonies at program level (e.g., PI planning, system demos, inspect & adapt) in collaboration with RTEs and line managers
• Provide clear, data‑driven program status reporting and communication to stakeholders and leadership
• Support and/or drive organizational change initiatives needed to meet market and industry needs (ways of working, tooling, governance)
• Foster a culture of continuous improvement, collaboration, and accountability across the program
• Ensure compliance with Ericsson processes, quality standards, and security requirements

The skills you will bring

• Solid experience managing large software development programs (typically >50 people across multiple teams or ARTs)
• Proven track record of successfully delivering software development programs on time, in scope, and with high quality
• Demonstrated Agile ways of working experience (e.g., Scrum, Kanban, SAFe), with practical application at program or ART level
• Strong skills in program governance: planning, risk and issue management, dependency management, and change control
• Experience with continuous delivery / DevOps practices and metrics
• Excellent stakeholder management and communication skills, with experience working across Product, R&D, and business functions
• Strong analytical and problem‑solving skills, with the ability to make decisions in complex, fast‑changing environments
• Proficiency with common Agile and project management tools (e.g., Jira, Confluence, or similar)
• Post‑secondary degree in Engineering, Computer Science, or a related field, or equivalent practical experience

Nice to have (can be learned in the role)

• Experience in telecommunications, networks, or product development in a complex technical domain
• Familiarity with SAFe (Scaled Agile Framework) at ART or Solution level (certification is an asset but not required)
• Experience working in a global matrix organization with distributed teams
• Knowledge of Ericsson products, platforms, or internal processes (can be developed on the job)

Primary country and city: Canada (CA) || Toronto (Country/ City)

Job details: Product Development Leader

Compensation And Benefits

The salary offered is dependent on various factors including, but not limited to, location, and the candidate’s combination of job‑related knowledge, qualifications, skills, education, training, and experience. The salary range for this position is Toronto: $129,500 - $170,100 CAD.

Short‑Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro‑ration rules apply.

Benefits

Health: Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.

Financial Security: Ericsson’s Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee’s contribution into the Registered Retirement Savings Plan, up to 8% of the employee’s contribution (maximum 4% match). This leads to a total company contribution potential of 6%. Employees will also receive basic life insurance and basic accidental death and dismemberment coverage at two‑times annual base pay at no cost, as well as short‑term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time: Your work‑life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, at least 3 personal days, minimum 10 holidays, 1 volunteer day, and sick days. Paid time off is pro‑rated based on the employee’s start date. Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits: Ericsson offers many other company‑paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.

Ericsson is proud to be an Equal Opportunity employer.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at View email address on ca.talent.com.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.