Multi Property Quality Control Manager

Manage quality control across Corporate Stays' Canadian apartment portfolio through Breezeway reviews, audits, and measurable performance tracking. The schedule follows Montreal time.

This Quality Assurance Manager works with operations teams, vendors, contractors, and service providers to maintain established standards. Responsibilities span inspections, quality scoring, guest complaint analysis, corrective-action verification, and weekly reporting. The ideal candidate understands property conditions, remote coordination, maintenance workflows, and furnished apartment presentation.

Key Responsibilities:

• Coordinate inspections to verify apartment conditions and improvements
• Track property scores, inspection pass rates, and complaints
• Monitor recurring housekeeping and maintenance issues
• Strengthen vendor performance and operational accountability
• Report recurring issues, actions, and performance areas requiring attention

Requirements:

• Relevant experience in short-term rentals or property operations
• Experience coordinating remote teams and local contractors
• Knowledge of quality control processes and inspection platforms
• Ability to analyze operational data and guest feedback
• Excellent written and verbal English communication skills

Use quality control, reporting, and cross-property coordination skills to improve Corporate Stays' guest experience and operational consistency.