Expert Crm Transformation Omnicanale
Beneva
Expert CRM, tu fais évoluer l’expérience omnicanale grâce à la gestion de produit, aux données et à la technologie chez Beneva. Tu travailles à l’échelle de l’organisation.À titre de conseiller expert omnicanal, tu es responsable du produit CRM de Beneva. Tu relies besoins d’affaires, expérience membre et partenaire, données et technologie. Tu soutiens les équipes de distribution, la multidétention et des interactions plus pertinentes.Responsabilités clés :
Gérer le CRM comme produit d’entreprise transverseDéfinir la vision, la cible et la feuille de route CRMFaire évoluer les capacités CRM pour soutenir la distributionMobiliser les lignes d’affaires autour de pratiques communesSuivre l’adoption, l’utilisation et la valeur crééeExigences :
Baccalauréat dans une discipline pertinenteMinimum de 10 ans d’expérience pertinenteExpérience démontrée en gestion de produit CRM d’entrepriseSolide connaissance des capacités CRM et de leurs enjeuxExpérience avec Salesforce, Microsoft Dynamics 365 ou solution comparableContribue à la transformation CRM de Beneva grâce à ton leadership transversal, ta vision produit et ton expertise omnicanale.
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Gérer le CRM comme produit d’entreprise transverseDéfinir la vision, la cible et la feuille de route CRMFaire évoluer les capacités CRM pour soutenir la distributionMobiliser les lignes d’affaires autour de pratiques communesSuivre l’adoption, l’utilisation et la valeur crééeExigences :
Baccalauréat dans une discipline pertinenteMinimum de 10 ans d’expérience pertinenteExpérience démontrée en gestion de produit CRM d’entrepriseSolide connaissance des capacités CRM et de leurs enjeuxExpérience avec Salesforce, Microsoft Dynamics 365 ou solution comparableContribue à la transformation CRM de Beneva grâce à ton leadership transversal, ta vision produit et ton expertise omnicanale.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
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