Senior Manager Network Operations
The Toronto-Dominion Bank (Canada)
Lead 24x7 network operations in Mississauga with expertise in service reliability, performance, capacity, and automation across enterprise technology services.As Senior Manager, you will direct geographically distributed teams across NOC/L1, TR/L2, Performance & Capacity, and Network Automation. You will translate enterprise priorities into operational strategy while supporting reliable service delivery. The work includes stakeholder, vendor, risk, and control leadership.Key Responsibilities:
Lead global day-2 network operations across multiple disciplinesDirect major-incident response, escalation, recovery, and executive communicationOversee performance reviews, capacity assessments, and proactive assuranceSponsor controlled automation for health checks, reporting, and workflowsEstablish operational readiness for technologies entering productionRequirements:
Bachelor’s degree or equivalent experience10+ years of progressive information technology experienceLeadership experience with multidisciplinary teams and matrix resourcesEnterprise network or infrastructure operations leadership in 24x7 environmentsExperience with incident, change, capacity, observability, and automation practicesBring enterprise network leadership, operational judgment, and automation expertise to strengthen reliable services and technology outcomes at TD.
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Lead global day-2 network operations across multiple disciplinesDirect major-incident response, escalation, recovery, and executive communicationOversee performance reviews, capacity assessments, and proactive assuranceSponsor controlled automation for health checks, reporting, and workflowsEstablish operational readiness for technologies entering productionRequirements:
Bachelor’s degree or equivalent experience10+ years of progressive information technology experienceLeadership experience with multidisciplinary teams and matrix resourcesEnterprise network or infrastructure operations leadership in 24x7 environmentsExperience with incident, change, capacity, observability, and automation practicesBring enterprise network leadership, operational judgment, and automation expertise to strengthen reliable services and technology outcomes at TD.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
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