Business Development Manager

Who we are:Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.
Together, we are the leading alternative lending bank in Canada. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.
Home Trust Company has developed a track record of success as Canada’s leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people.
Join Home Trust as a Business Development Manager – Deposits, and be part of our talented and growing team!
About the role:This position is responsible for building and retaining deposit balances within an assigned geographic territory. The role contributes to the success of Home Trust Company, Home Bank, and Fairstone Bank of Canada by achieving sales and customer service objectives with new and existing brokers.
Key Responsibilities:Business Development
Manage a portfolio of brokerage houses nationally across Canada and develop relationships with individual advisors.
Proactively execute business development priorities, including prospecting for new brokers, building deposit balances from new and existing brokers, and retaining and expanding existing broker relationships.
Proactively solicit and act on new GIC business opportunities by diarizing follow-ups and obtaining special rates.
Analyze business opportunities and create business plans to maintain continuity, support growth, and achieve sales objectives by identifying, developing, and maintaining broker relationships.
Review and monitor sales and portfolio balances on an ongoing basis to reflect opportunities and changes within the assigned portfolio.
Create and deliver presentations and educational marketing material for brokers.
Coordinate special regional events, conferences, and activities, including booth setup.
Solicit and monitor client feedback, identify gaps, and provide timely solutions to enhance the overall broker experience.
Provide day-to-day broker assistance and resolve broker issues in a timely manner.
Stay current with the latest industry knowledge and trends.
Compliance
Identify industry best practices and service standards to support compliance and broker oversight.
During on-site visits, review evidence that brokers maintain required regulatory procedures, such as clean desk practices and secure client file storage.
Other
Partner with Deposit Operations to improve operational efficiency and support smooth collaboration between operations, service, and sales.
Communicate effectively with management to support transparency and alignment.
What we’re looking for:
Bachelor’s degree.
Industry accreditations are an asset, such as IFIC or Canadian Securities Course.
Minimum five years of experience within the investment industry.
Five years of customer service experience.
Solid knowledge of investment products.
Business development and sales skills.
Excellent written and oral communication skills.
Excellent customer service skills.
Excellent organization and time management skills.
Ability to work independently.
Resourceful, patient, and adaptable.
Positive, resilient, collaborative, and relationship-oriented.
Excellent team player.
Bilingualism in French and English would be an asset.
What you’ll love about working here:
Award-Winning Culture:
We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
Work-Life Balance:
Enjoy flexibility with our hybrid work model designed to support your lifestyle.
Time to Recharge:
Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
Future-Ready Savings:
Group Retirement Savings Plan with up to 7% employer match.
Exclusive Perks:
Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
On-Site Fitness:
Gym access at our London and Montreal offices.
Continuous Growth:
Education Assistance Program and Fairstone Academy for training and skill development.
Family Support:
Parental leave top-up program to help you during life’s big moments.
For more information on who we are as an employer click here.
Learn more:
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If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:Full time
Job Type:Permanent
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