Housekeeping Supervisor

Housekeeping Supervisor

Rate of Pay: $24.00 per hour

THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 

Experience the Kananaskis Mountain Lodge here:  

Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 

The Role:

As a Housekeeping Supervisor, you will be a part of the team that takes the guest experience within our guest rooms to a new level. Reporting to the Executive Housekeeper, the main responsibilities within this role are to provide leadership, motivation, direction and support to all housekeeping employees.  Being aware and focused on the goals of the department through the quality of room cleanliness, hallway presentation, productivity, and guest service interactions at all times is key to the success of the incumbent within the role.  You are driven by results, as well as being proactive with employee relations and cross departmental communication. You will be held accountable for the safety and security of all associates and their work areas. 

Job duties:

• Provides leadership, motivation, direction, and support to Room Attendants with a focus on Rooms quality and internal and external guest service.
• Ensure that the guest rooms, hallways are properly cleaned and maintained, exceeding our guests’ expectations, while adhering to hotel standards and operating in a cost-effective manner
• A promoter of teamwork inter-departmentally to ensure on-going positive relations always striving toward smooth and successful operations.
• Coordinate and communicate effectively with other departments.
• Handle all guest communication, lost and found, problems and feedback that involves the department and follow up where necessary.
• Provide effective training, follow-up, support and coaching for all staff under their supervision.
• Accountable for the safety of all associates work areas continually keeping safety top of mind.
• Responsible for managing performance of associates, involved in performance reviews and progressive action where appropriate.
• Ensure commitments are maintained with active participation and lead by example.

Employment Experience and Educational Requirements:

• A degree or diploma in Hotel Management an asset.
• A minimum 2 years' experience with supervising, coaching and motivating employees
• A minimum 1 years’ experience in housekeeping
• Detail oriented
• Must be a strong team player, energetic and highly motivated
• Excellent interpersonal skills, organizational skills and communication skills.
• Driven, positive individual who will be committed to the achievement of the PKML Vision and Mission statement.
• Computer literate with proficiency in word, excel, MSI and Opera a definite asset.

Physical Demands:

• Able to lift and carry items up to 10 lbs., including linens, amenities, garbage, and cleaning supplies.
• Required to stand and walk for extended periods throughout the shift.
• Frequent bending, kneeling, crouching, and squatting to clean bathrooms, floors, and low-level surfaces.
• Repetitive hand, wrist, and arm movements while wiping, scrubbing, dusting, and sanitizing guest rooms.
• Frequent reaching, including reaching above shoulder height to clean mirrors, windows, shelves, and high-touch areas.
• Frequent pushing and pulling up to 50 lbs. of housekeeping carts, vacuums, and supply bins throughout the property.
• Exposure to cleaning chemicals and disinfectants, including strong odours, with required PPE.
• May be required to use stairs frequently depending on building layout and elevator access.

Amazing Perks:

• Annual wage and performance review
• Personal days: 5 per year after 90 days of continued full-time employment
• Food and Beverage discounts at ALL 6 of our dining outlets
• Growth and development opportunities, both personal and professional
• Onsite newly-renovated staff accommodations which includes an employee gym
• One meal per day in our employee cafeteria (taxable benefit
• Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
• Shuttle access to Calgary and Canmore
• Health and Wellness benefits (some restrictions may apply)
• Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
• Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
• Discounted access to our Nordic Spa*
• Discounted Ski Pass and Golf rates*
• Kananaskis Parks Pass

*Season Availability, subject to cut off dates.

If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!

Apply now or visit us to learn more information at  

Experience the Kananaskis Mountain Lodge here: