Customer Success Manager

Our client is a fast-growing AI technology company helping small and medium-sized businesses accelerate growth through AI-powered marketing solutions, including paid advertising, SEO, and digital optimization.We’re looking for a
Product Growth Manager
to bridge product development and client success. You’ll manage a portfolio of client accounts, identify opportunities to drive growth and retention, and build AI-powered solutions that help businesses get more value from the platform.What you’ll do:
Manage relationships across a portfolio of 175+ client accounts, serving as their primary point of contactMeet with clients to understand business goals, identify growth opportunities, and drive product adoptionCollaborate with the product team to develop solutions that improve client outcomesBuild AI-powered tools, workflows, and solutions using platforms like Codex and Claude CodeDrive account expansion, retention, and adoption across the company's product suiteWhat we’re looking for:
5–10 years of professional experience, ideally in a startup, consulting, or high-ownership generalist roleStrong problem-solving skills with the ability to learn quickly and operate independentlyHands-on experience building solutions with AI tools such as Codex, Claude Code, or similarExcellent communication and relationship-building skills, with confidence engaging business ownersEntrepreneurial, technically curious, and motivated to grow within product and engineeringNice to have:
Experience in product growth, account management, or customer successFamiliarity with AI-powered marketing, SaaS, or digital advertisingExperience driving customer retention, expansion, or net revenue retentionQuarterly performance bonus of up to $5,000 tied to net revenue retention
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