Retail Bilingual Talent Acquisition Lead (French/English) (12 month Contract)

Toronto, Canada

This 12 month contract is potentially fully remote

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart, Canada’s largest non-bank branch network, and a leader in financial solutions for underserved communities. From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it. At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

Position Overview

The Bilingual Talent Acquisition Lead collaborates with business leaders to design and implement forward-thinking recruitment strategies that address immediate hiring needs and support long-term talent objectives across English- and French-speaking markets. This role ensures a seamless, inclusive candidate experience and maintains high standards of recruitment excellence.

Key Responsibilities

1. Talent Acquisition & Sourcing — 20%

Implement recruitment best practices to meet current and future hiring needs in bilingual and multicultural markets.

Use the Greenhouse ATS and multiple sourcing channels (LinkedIn, job boards, community partnerships) to attract top bilingual talent.

Engage passive bilingual candidates through proactive sourcing and employer-branding initiatives.

Stay informed on talent-market trends, recruitment challenges, and emerging sourcing opportunities.

Conduct resume reviews, pre-screens, and interviews in English and French to ensure an equitable and smooth hiring process.

Lead interviews assessing cultural fit, technical skills, and alignment with role requirements across diverse talent pools.

Negotiate competitive employment offers aligned with company policies and bilingual-market standards.

3. Diversity, Equity & Inclusion (DEI) — 20%

Guide and improve inclusive recruitment strategies that support an equitable and representative workforce.

Regularly audit job postings for accuracy, accessibility, and visibility in both languages.

4. Process Optimization & Metrics — 20%

Maximize Greenhouse utilization for sourcing, hiring, reporting, and KPI tracking in both languages.

Review weekly talent-acquisition data (applications, hires, time-to-fill, skill mix by language).

Identify process-improvement opportunities to enhance hiring speed and quality.

Recommend improvements to offer processes, bilingual onboarding workflows, and communication systems.

Eliminate low-value tasks and streamline recruitment operations.

5. Stakeholder Partnership & Consultation — 20%

Build strong relationships with hiring managers, advising on sourcing strategies, talent-market insights, and bilingual hiring needs.

Partner with business leaders and HR partners to assess bilingual talent availability and understand recruitment trends and implications.

Required Qualifications

Education

College or university degree in Human Resources or a related field.

Experience

Minimum 5 years of full-cycle recruitment experience, preferably in retail or customer-service environments requiring bilingual or multilingual hiring.

Proven success recruiting across diverse linguistic and cultural contexts.

Knowledge of HR systems such as Greenhouse and Workday (preferred).

Technical & Professional Skills

Professional written and oral proficiency in English and French.

Proven ability to manage multiple requests, stakeholders, and competing priorities.

Strong communication skills, including the ability to present recruitment metrics to leadership in both languages.

Excellent organizational, follow-up, and problem-solving abilities.

Ability to thrive in a high-volume, fast-paced environment with strong attention to detail.

Strong interpersonal skills and the ability to influence and build trust across the organization.

Data-driven mindset with ability to analyze metrics and deliver actionable insights.

Critical thinking and proactive problem-solving capabilities.

Knowledge of labor-market trends, competitive intelligence, and evolving recruitment technologies.

Cultural awareness and ability to adapt recruiting strategies to diverse regional and linguistic contexts.

Committed to Equal Opportunity: Compensation for this position ranges from $85,000.00 to $100,000.00. MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

About MFSG – Our Commitment to Responsible Innovation

At MFSG, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada’s Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable.

This posting is for a current positionwithin our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement.

Joining MFSG means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.