Total Loss Adjuster

Select how often (in days) to receive an alert:For over 50 years,our Property and Casualty insurance Company, CAA Insurance,has provided dependable and trustworthy service to protect Canadians and what matters to them.CAA Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!At CCG, we are committed to delivering an exceptional Associate experience. We offer:Work-life harmony with access to an award-winning holistic wellness program,Continuous learning through our robust corporate curriculum and education reimbursement program,Incredible rewards, travel incentives, and product and service discounts,Pay-for-performance and best-in-class recognition programs, andCompetitive benefits that include a defined contribution plan, personal spending account, and so much more.Join our growing team where everyone belongs!What You Will DoManage the end-to-end claims lifecycle for automobile and third-party automobile claims, with a specialized focus on total loss, fire, and theft claims.Conduct claim investigations, including coordinating, consulting, negotiating and collaborating with appraisers, body shops, third party claimants, adjusters and vendorsEvaluate liability, salvage and subrogation exposure and potentialReview and analyze losses to ensure files meet the guideline criteria and determine proper kind of lossMaintain adequate reserves based on exposure and authority levelPlease note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.What You HavePost-secondary education completion1-5 years prior claims handling experience coupled with 2-3 years customer service experienceCompletion of, or active pursuit of, a Chartered Insurance Professional (CIP) designation is considered a strong assetExcellent communication skills both written and oralExcellent organizational skillsSuperior customer service and interpersonal skillsPlease note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.Please note that we may use AI tools to help us through the recruitment process.Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
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