Generalist, Human Resources

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Position Overview

Reporting to the Human Resources Manager, this role is responsible for supporting new employee on-boarding, HR reporting and analysis, employee relations, disability claims management, performance management and ad hoc projects as they arise. This role will primarily support the Transportation division while providing assistance to other employee groups as needed.

What We Offer

• The salary range for this position is $68,000 - $73,000 plus 10% bonus potential
• Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
• FULL flex benefits program
• Company matching RRSP
• Family culture
• Advancement opportunities
• Profit Sharing
• 128 year, family owned and operated company history

Responsibilities

Orientation & Training

• Plan and facilitate bi-weekly orientation for all new employees
• Work with appropriate managers and departments to determine manpower needs and new hire training schedule, shifts etc.
• Develop and add additional training content as necessary
• Facilitate training sessions and assign training to employees as needed

HR Reporting & Analysis

• Track various HR metrics and present to senior leadership as needed.
• Review survey findings, and send to immediate supervisors for follow-up
• Able to apply analyze trends and present solutions to the business using data

Benefits/RSP

• Gain and maintain thorough knowledge of benefit programs to facilitate the communication of details and respond to inquiries from employees

Employee Relations

• HR point of contact for any employee relations challenges
• Communicating with new hires for feedback and follow-up on orientation and training
• Prevent, mediate, and resolve issues between employees.
• Interpret and apply employment policies and employment legislation such as the Employment Standards Act and the Human Rights Code.
• Conduct investigations pertaining to violence, harassment and/or discrimination or breach of company policies.
• HRG will be required to be situated in the Transportation department minimum twice a week, Ride Alongs with Transportation and visits to depots on occasions.
• Participate and support all company events and cultural initiatives

Performance Management

• Educate and coach employees and managers on performance management processes, including establishing effective performance objectives.

Disability Claims Management

Work closely with the Occupational Health Nurse on efficient case management of WSIB claims, and work with consultants to oversee the Short Term and Long Term Disability claims management for employee groups.

• Maintain records of active claims and prepare statistical analysis
• Provide guidance to Management on short term and long term disability practices
• Develop early and safe return to work plans for employees on modified duties

Other

• Human Resources projects as determined by HR Manager
• Assist and support the HR Manager as required.

Knowledge / Skills / Abilities

• Excellent communication, presentation, and problem-solving skills.
• Thorough understanding of policies and employment-related laws and regulations.
• Knowledge of current trends and developments in the field
• Ability to develop solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance.

Equipment / Tools / Technology

• Knowledge of spreadsheet, word processing, presentation, email, internet and HRIS software applications.

Education & Minimum Experience Requirements

• Two or more years broad HR Related experience required.
• A Bachelor's Degree or relevant study program in Human Resources is required.

Note: This is a frontline hybrid position based out of our Milton, Ontario facility, requiring a schedule of four (4) days in-office and one (1) day remote per week. Due to the Transportation department operating 24/7, occasional offset shifts may be required, to support operational needs.

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to canada-national-hr @gfs.com and use the words “Accommodation Request” in your subject line.

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to View email address on ca.snapjobsearch.com and use the words “Accommodation Request” in your subject line.