HR Generalist - Vancouver

TrustFlight is the Aerospace Safety Intelligence Platform, the only company in aviation that integrates safety and security technology, world-class training and consulting, and emergency preparedness and response into a single, connected platform. We serve 1,600+ organisations across 120 countries through four capability pillars: TrustFlight (technology), Baines Simmons (training and expertise), Redline Assured Security (security), and Kenyon International (emergency response).

Why Choose TrustFlight?

✈️ Our Mission : To revolutionize aviation by delivering digital workflow solutions that enhance safety, streamline operations, and inspire confidence across the industry.

✈️ Impact : Over 200,000 users rely on our systems daily, making aviation safer and more efficient.

✈️ Core Values : Guided by integrity, responsibility, innovation, and excellence, we are committed to empowering our partners to operate with confidence.

Join us in shaping the future of aviation and making an impact through technology.

The Role

This role exists to give TrustFlight's growing Vancouver team reliable, day-to-day HR support — covering onboarding, employee records, routine employee relations queries, and recruitment coordination. It provides the local presence and responsiveness that Canadian employees and managers need, while the Senior HR Business Partner focuses on strategic and Group-wide priorities.

What you’ll be doing

· Provide day-to-day HR support and guidance to Vancouver employees and managers, escalating complex employee relations matters to the HR Business Partner.

· Coordinate onboarding and offboarding for the Canadian team, including contracts, IT/equipment setup requests, orientation, and exit documentation.

· Maintain accurate employee records in HiBob for the Canadian team, processing changes promptly and producing standard reports as requested.

· Support hiring managers with posting approved Canadian roles, scheduling interviews, and coordinating candidate communications.

· Administer local benefits enrollment and respond to routine payroll and benefits queries, liaising with providers as needed.

· Coordinate Canadian team training assignments and completion tracking in the Group LMS (Kallidus), flagging gaps to the HR Business Partner.

· Manage day-to-day operations of the Vancouver office, including supplies, equipment, and general upkeep of the workspace.

· Serve as the main point of contact for the landlord and building management, and coordinate with vendors for cleaning, maintenance, and repairs.

· Organise office logistics for team meetings, events, and visiting colleagues, including catering, room setup, and travel coordination as needed.

· Maintain office health and safety standards, including access control, emergency procedures, and compliance with local workplace regulations.

What you’ll bring

Required Qualifications & Experience:

· Diploma or degree in Human Resources, Business Administration, or a related field.

· 2–3 years of HR experience in a generalist, coordinator, or advisor capacity.

· Working knowledge of BC and Canadian federal employment standards.

· Experience using an HRIS platform for day-to-day employee record-keeping (HiBob experience an asset).

Desirable Skills & Experience:

· Experience in a SaaS or technology business.

· Progress towards, or completion of, a CPHR designation.

· Familiarity with Leapsome or similar performance management tools.

AI & Digital Competency:

TrustFlight is an AI-first organisation. Every role is expected to actively engage with AI tools and digital ways of working to drive efficiency, quality, and innovation.

AI Fluency Tier:

Tier 1 AI User

Expectations

Uses AI-assisted tools in daily workflows

Confidently uses AI features in existing tools (e.g. copilots, smart search, assisted drafting). Understands when AI output needs human review. Completes AI User onboarding within 30 days.

Role-Specific AI & Digital Skills

· Use AI tools to draft routine employee communications and onboarding materials.

· Apply AI-assisted search and summarisation within HiBob and Leapsome for reporting.

· Use AI scheduling assistants to help coordinate interviews and onboarding logistics.

· Use AI tools to help organise and track training completion data in Kallidus.

AI Development & Growth

· Complete the AI fluency onboarding programme within the first 30 days.

· Dedicate time each month to learning new AI features within HiBob, Leapsome, and Kallidus.

· Share useful AI prompts and shortcuts with the wider People Team.

· Participate in the internal AI community of practice.

Location: This role will be based out of our office in Vancouver. This is an on-site role.

Why join us

See Your Impact: Your contributions directly enhance the safety and efficiency of aviation operations, affecting hundreds of thousands of passengers and crew every month.

Build and Create: Be part of an environment where you’ll have the freedom to innovate, build, and create solutions that define the future of digital aviation.

Growth Opportunity: Join us at an inflection point as we scale our revenue growth using implement cutting-edge AI tools and SaaS best practices.

Also, we offer:

• Health & Wellness : Comprehensive benefits package including health and dental benefits. Generous vacation days, plus an extra day off to celebrate your birthday.

• Invest in your future : Take advantage of our RRSP matching program to grow your savings while you work.

• Professional Growth: As a fast-growing company, we offer incredible opportunities for career advancement and skill development.

• We place huge importance on the contribution and experience you bring to the team. The salary will be based on the value you will bring to the role with a range spanning from range $68,000 - $75,000 CAD per year. The actual base pay offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and work location.

How to Apply

Click Apply! Send us your resume, including a cover letter. Let us know how you can contribute to creating best-in-class tools and services throughout the aviation industry.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted. No phone calls please.

TrustFlight is an equal-opportunity employer. We work together to create the most talented team that celebrates inclusivity, diversity and equality in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All candidates will receive consideration for this role without regard for race, nationality, colour, religion, gender, gender identity and expression, sexual orientation, disability, or age. Our inclusive culture empowers all of us to inspire, enlighten and thrive.