Security Program Manager - Patient Watch

Overview

Job Skills / Requirements

Key Responsibilities:

• Managing Patient Watch Guards : The SPM will be responsible for overseeing all patient watch employees, which includes full-time, part-time, and casual employees.
• Training : The SPM will conduct or coordinate the 8-hour training program for newly onboarded guards, ensuring they are knowledgeable in procedures, regulations
• Supervision & Support : The SPM will provide daily management and support to all guards in their portfolio, ensuring proper scheduling, compliance with security protocols, and addressing any concerns or issues.
• Coordination with Other Operational Stakeholders : The SPM will liaise with other divisions of the security team including Operations, CSM’s, PRC’s and scheduling to ensure seamless operations, particularly when extra coverage or specific protocols are required for specific high profile properties
• Oversight of Extra Coverage : The SPM will oversee the extra coverage shifts dedicated to their portfolio

Qualifications:

• Extensive experience in security management
• Experience in training staff, creating and managing training programs.
• Strong interpersonal and leadership skills.
• Ability to manage multiple teams and prioritize tasks effectively.
• Knowledge of healthcare regulations and patient privacy laws 

Education Requirements (All)

High School Diploma
Post-secondary Education in Security or Police Foundations, or relevant work experience within the security industry

Certification Requirements (All)

Valid Class 5 License
First Aid, CPR Level C
Code of Conduct/Vulnerable Sector Check

Additional Information / Benefits

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE !
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Paid Vacation