First Impressions

THE COMPANY:

Vickar Automotive Group is a growing automotive group based in Winnipeg that offers our employees a healthy and respectful workplace, competitive wages, opportunity for advancement, a superior group benefits package and discounted pricing on vehicles, parts and service. Vickar Automotive Group is committed to the health and well-being of the community that we serve and is known for the great care we take with customers and employees alike.

Vickar Community Chevrolet is looking to fill the position of a Part Time Receptionist. The Receptionist is responsible for a wide range of clerical and administrative duties for the entire dealership. Duties of this position include, but are not limited to, answering the telephone and emails, greeting and supporting customers with all needs, filing, and scheduling service and maintenance appointments.

We are known as the Auto Group where “Customers send their friends”.

Job Duties:

• Promptly answer telephone in a warm and inviting manner
• Operate a multi-line telephone system, transferring calls to appropriate sales representative or department
• Respond to emails in a timely manner
• Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions
• Distributes mail and coordinates all courier pickups
• Coordinate and processes all necessary documentation and payments for the service department
• Organize, maintain, and coordinate Company records and files in their proper locations
• Where necessary, assist in the compilation of data for various reports
• Perform various clerical and administrative duties
• Communicate with inquirers and visitors in a professional, friendly and effective manner
• Acquire basic knowledge about the dealership, in order to be able to respond to inquiries for general information
• Record data in a customer tracking program and prepare weekly reports
• Schedule customer vehicle maintenance
• Provide information to customers on various dealership promotions
• Answer basic customer inquiries or direct customer to appropriate personnel
• Maintain the reception area in a tidy and presentable manner
• Any other duties as assigned

Requirements

• High School Diploma, G.E.D. or equivalent.
• A passion for customer service and Automobiles.
• High degree of resourcefulness, flexibility, and adaptability.
• Ability to apply understanding to carry out instructions in written, verbal, or diagram form
• Strong knowledge of Microsoft Office products, including Excel and Word
• Able to maintain filing systems and basic database
• Excellent analytical and problem-solving skill
• Superior telephone manners and strong interpersonal skills
• Strong written and verbal skills to communicate with all levels of the organization and its executive team
• Strong customer service orientation.
• Valid Driver's License.

We offer a competitive and well-rounded group benefits plan, including a discounted gym membership and an employee assistance program.

We also offer a variety of employee appreciation incentives including discounted pricing on vehicles, parts and service, a customer referral program and annual recognition for outstanding service to the company or to the community.

Vickar Automotive Group is an equal opportunity employer! We are looking for great individuals of various ethnicities to diversity our workplace. If you feel, or know someone who is qualified, please apply with a cover letter and resume online. We thank all those who apply, however only those who meet our requirements will be contacted.