Spare Steward/Chef/Waiter - On-Board Services

POSITION :          Spare Steward/Chef/Waiter – On-Board Services
REPORTS TO :    Manager Food & On-Board Service 
DEPARTMENT :   Passenger Services
LOCATION :        Cochrane
REFERENCE :    500-109-27
RATE OF PAY :   Steward Waiter and Chef
Pay Range: $28.36–$31.50/ hour (Step progression per collective agreement)
Waiter
Pay Range: $24.24–$26.92/ hour (Step progression per collective agreement)

WHO WE ARE:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We are a modern, forward-thinking organization focused on providing safe and reliable transportation services. ONTC has a rich history of over 120 years and strong connections to the communities we serve. With over 1200 skilled professionals, we work together to enhance transportation services and ensure that they are sustainable for future generations.  We offer a dynamic workplace culture, along with a competitive salary, excellent benefit package, a defined benefit pension plan, paid vacation, paid personal leave days and discounted transportation on our bus and passenger rail services. 

ACCOUNTABILITY STATEMENT:
The Steward/Chef/Waiter will assist the department in meeting its operational and customer service expectations. The incumbent will be responsible for fulfilling vacancies in the department including station commissary, on-board crewing assignments such as chef, steward or waiter. The successful candidate is required to have the ability to work long hours and manage changing work assignments with little notice. This role functions on a flexible, as-needed basis, covering scheduled shifts during vacations, sick leave, and peak periods. Hours are variable and not guaranteed, requiring adaptability and readiness to support operational needs. 

MAJOR DUTIES/ RESPONSIBILITIES:
•    The Steward/Chef/Waiter is responsible for supporting staffing requirements of the On-Board Services Department at Ontario Northland
•    Support department through commissary, assist with loading supplies onto the train
•    Plan and direct food preparation, cooking and serving activities on the Polar Bear Express train service between Cochrane and Moosonee
•    Ensure food meets quality standards
•    Estimate food requirements
•    Prepare and cook food on a regular basis
•    Clean and sanitize kitchen areas and dishes
•    Responsible for providing quality customer service including implementation of outlined procedures in the event of train delays and/or services disruption
•    As a spare board employee, must have the flexibility to be available 2 hours prior to train scheduled departure times

REQUIREMENTS:
•    Secondary School diploma or possess a General Equivalency Diploma (GED)                                 
•    Three years’ cooking experience or two years of experience plus a culinary certificate is considered an asset
•    Excellent interpersonal, oral and written communication skills 
•    Proven ability to handle cash 
•    Strong organizational skills and ability to perform different functions simultaneously 
•    Strong teamwork skills
•    Smart serve certificate is preferred
•    Must be available to respond to business needs on short notice, as required.
•    Committed to Company Health and Safety 
•    Certificate in First Aid an asset
•    Preference will be given to qualified applicants who are fluent in English, French and Cree
•    Safe food handing certificate is an asset
•    Requires frequent travel on board the train
•    Flexibility to work weekends and statutory holidays
•    Valid G driver’s license

APPLICATION PROCESS: The successful candidate will need to pass the following clearances: criminal record check, employment references and education verification.

CLOSING DATE: August 24, 2026, no later than 11:59 p.m. Qualified individuals are invited to apply in writing with a current covering letter and resume (provided in one document), stating reference name and number.  Visit our career website to apply:
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
If it is determined that any information provided in the application or during the recruitment process is false, misleading, or incomplete, Ontario Northland may discontinue your candidacy from further consideration.

At Ontario Northland, we are committed to employment equity.  We value the unique skills and experiences each person brings to Ontario Northland and invite all interested individuals to apply and encourage applications from Indigenous peoples, racialized persons, women, persons with disabilities, and persons who identify as 2SLGBTQIA+.

Ontario Northland will provide accommodation to ensure barrier-free employment in accordance with the Canadian Human Rights Act and the Accessibility for Ontarians with Disabilities Act. You can request accommodation at any stage of the hiring process. If you require an accommodation, please contact Human Resources.

ONTC does not use artificial intelligence (AI) to make or inform hiring decisions. We do use an external applicant tracking system (ATS) to help manage applications efficiently. While the ATS may apply basic automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters.

Les offres d'emploi sont également disponibles en français. Visitez notre site Web sur les carrières ou appelez le Show phone number, poste 394 pour plus de renseignements.