Customer Success Manager at Napkyn

Drive client relationships as a Customer Success Manager with Napkyn, a trusted Google partner. This remote role focuses on organizing client engagements and ensuring project success through effective communication. In this pivotal role, you will manage a portfolio of client accounts while leading internal teams. Your organizational skills will help coordinate project plans, timelines, and deliverables for successful outcomes. Engage with clients to understand their business needs, identifying opportunities for growth and ensuring alignment with expectations. Key Responsibilities:

• Coordinate all day-to-day client project activities
• Develop and maintain actionable project plans
• Facilitate internal and external meetings for project updates
• Identify and resolve issues impacting delivery timelines
• Serve as a primary contact for client communications

Requirements:

• Proven experience in client-facing project management
• Strong organizational and communication skills
• Ability to manage multiple concurrent projects
• Familiarity with data analytics and MarTech projects
• Experience using project management platforms

Join Napkyn's Consulting & Delivery team and enhance your project management expertise while fostering exceptional client success. #J-18808-Ljbffr