Finance Operations Intern

Who We Are:

Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day - across both digital and physical environments.

As the backbone of Canada's financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada's most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With:

This role will work with people across the organization. The will support the organization-wide rollout of the Esker Procurement platform while helping drive user adoption and process improvements. You will learn the platform's functionality and configuration, provide training and day-to-day support to employees, and assist with troubleshooting and improvement activities.

You will work closely with the Finance Operations team to respond to user inquiries, maintain training materials, and gather feedback. In addition, you will provide Accounts Payable support as needed and assist with other ad hoc Finance Operations activities.

What You Will Do:

• Learn and maintain knowledge of Esker Procurement configuration and functionality.
• Set-up and hold support drop-in sessions.
• Deliver user training through one-on-one and group sessions.
• Provide day-to-day support to employees using the procurement system.
• Troubleshoot user issues and respond to procurement-related inquiries.
• Maintain and update training documentation and user guides.
• Provide Accounts Payable support and assist with other Finance Operations projects and ad hoc requests as needed.

What You Bring:

You are studying Business, Finance, Accounting or similar field

• Customer Service & User Support: Ability to assist employees, answer questions, and provide a positive user experience.
• Problem Solving & Troubleshooting: Ability to investigate issues, identify root causes, and resolve basic system and process-related problems.
• Systems & Technology Aptitude: Comfortable learning new applications and understanding system configuration, workflows, and functionality.
• Process Improvement Mindset: Ability to gather feedback, identify efficiencies, and support continuous improvement initiatives.
• Organization & Attention to Detail: Capable of managing multiple requests, maintaining documentation, and ensuring accuracy in procurement and A/P activities.
• Collaboration & Teamwork: Ability to work closely with Finance Operations, end users, and other stakeholders across the organization.

What We're Offering:

The hourly pay rate for this position is $25, and the internship term runs from January to April 2027. The exact amount will depend on factors such as skills, experience, and job-related knowledge. An internship opportunity at Interac also features:

• Flexible hybrid work model with monthly intern socials for better work-life balance
• Convenient downtown Toronto office located minutes away from Union Station
• Interac learning bootcamp designed to help you hit the ground running

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you're joining a purpose-driven organization that's shaping the future of digital finance in Canada. Here's what you can expect:

Investing in the Future - Help us unlock digital prosperity for all Canadians.

Innovative Thinking - Collaborate on products, practices, and platforms that redefine what's possible.

Inclusive Culture - Be empowered to bring your whole self to work and realize your full potential.

Inspiring Community - Work in an ecosystem where we lift each other up and rise together.

Intentional Support - Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That's why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or