Store Manager

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one‑of‑a‑kind, amazing experience for not just our customers, but our employees.

As a Store Manager, you'll create a team environment that fosters inclusivity and positive connections. In this role, you'll direct and lead the team to achieve store objectives, which include sales and profit goals, recruiting, performance management, training, and development.

What You’ll Do

• Ensure that your store achieves company objectives and KPI goals
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, develop and train top talent who are sales, customer, and fashion‑focused
• Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty
• Implement merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with district manager and HQ partners

What You’ll Need

• At least 1–2 years of specialty/apparel retail management experience with proven ability to lead teams to success
• High school diploma, GED or equivalent. College degree is a plus
• Ability to multitask in a fast‑paced environment while committed to creating an amazing customer experience
• Flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules
• Fashion focus and stay on top of current trends

Physical Requirements

• Able to stand and walk around during scheduled hours
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Able to reach for merchandise using ladders, step stools, merchandise retrieval poles, and shoe poles

What You’ll Get

We offer a comprehensive package of benefits to employees, which may include:

• Flexible schedules, sick and personal time, associate discount 50%, monthly bonus potential, mental health resources, employee stock purchase program (ESPP)

We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability, or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to View email address on ca.talent.com. Only messages left for this purpose will be returned.

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