Volunteer Resources and Student Coordinator, Permanent Full Time

JOIN US IN MAKING EXCELLENT CARE PERSONAL! 

At Georgian Bay General Hospital (GBGH), our commitment to excellence sets us apart. We believe in making excellent care personal, and we're on a relentless journey to enhance the well-being of both our staff and patients. Are you ready to contribute to a healthcare legacy that makes a difference? We are on the lookout for individuals driven by purpose, eager to make a substantial impact on the lives of our patients, their families, and our dedicated staff.

THE OPPORTUNITY 

Georgian Bay General Hospital (GBGH) is seeking an enthusiastic Volunteer Resources & Student Coordinator to oversee our Volunteer Services and Student Learning Program. Under the direction of the Vice President People & Culture & CHRO, you will plan and implementing appropriate talent acquisition and retention techniques to grow and improve on our Volunteer Program, as well as our Student Learner Program at GBGH.

As the Volunteer Resources & Student Coordinator, you will lead the development and execution of an endorsed volunteer strategy, oversee the recruitment and engagement of volunteers, manage the Gift Shop and Coffee Café, and coordinate a comprehensive Student Learning Program in collaboration with Professional Practice and Human Resources at GBGH. This role is responsible for the full lifecycle of volunteer and student programs, ensuring meaningful experiences that support organizational priorities and enhance the patient and client experience.

This role calls for a highly organized and detail-oriented individual who can manage multiple priorities, work collaboratively with cross-functional teams, and deliver exceptional administrative and operational leadership to ensure the effective coordination of engaging volunteers, education and learner-related initiatives.

KEY ACCOUNTABILITIES & RESPONSIBILITIES

Program Leadership & Continuous Improvement

• Plan, develop, implement, and evaluate volunteer and student learning programs and services in alignment with hospital policies and strategic objectives
• Develop and maintain program policies, procedures, and role descriptions, ensuring compliance with organizational requirements, legislation, and collective agreements
• Identify and respond to evolving program needs, including ongoing initiatives and special projects

Recruitment, Onboarding & Lifecycle Management

• Lead the full recruitment and placement cycle for volunteers and students, including needs assessment, screening, interviewing, placement, orientation, and training
• Coordinate learner and volunteer scheduling and onboarding, ensuring alignment with operational and curriculum requirements
• Ensure fair, equitable, and compliant recruitment and selection processes

Stakeholder & Partnership Management

• Build and maintain strong relationships with internal departments to develop meaningful volunteer and student placement opportunities
• Act as the primary liaison for students, volunteers, staff, preceptors, and external education partners (e.g., school boards, colleges, universities)
• Represent GBGH in community partnerships and events to promote volunteer and student programs

Engagement, Experience & Recognition

• Foster a positive and inclusive environment through engagement, education, coaching, and recognition initiatives for volunteers and students
• Conduct ongoing rounding with volunteers, students, and program areas to support quality, satisfaction, and retention
• Design and implement recognition programs that promote a culture of appreciation and meaningful contribution

Operations & Resource Management

• Assign and coordinate volunteer schedules and activities, adapting to changing operational needs
• Oversee the volunteer spiritual care program
• Manage and monitor program budgets, including the Gift Shop and Coffee Café, ensuring fiscal accountability

Collaboration & Coverage

• Collaborate with and support Academic Relations functions to ensure integrated service delivery
• Provide cross-coverage support as needed across related portfolios.

QUALIFICATIONS & EXPERIENCE

The ideal candidate will possess the following key competencies, record of experience and academic preparation:

• Post-secondary diploma or degree in a related field, such as Human Resources or Business Administration.
• Minimum of two years of experience in volunteer coordination, administration, or a related field.
• Excellent organizational and problem-solving skills with the ability to manage multiple priorities.
• Strong communication skills and the ability to foster positive relationships.
• Superior organizational skills and the ability to prioritize competing tasks in a dynamic environment.
• Strong communication skills, both written and oral, with a high level of professionalism and
• Proficiency in scheduling applications, MS Office Suite (Word, Excel, Outlook), SharePoint, and virtual platforms like Zoom and Teams.
• Ability to make decisions, exercise judgment, and take initiative while handling confidential information.
• Demonstrated consistent punctuality and attendance record, maintaining a high level of reliability and commitment to performing duties with efficiency and effectiveness in previous roles
• Ability to adapt to change in a fast-paced working
• Ability to work flexible hours, including evenings and weekends as required; with access to reliable transportation is essential for this position.
• Commitment to GBGH Values and Purpose Statement.
• French verbal and written communication skills are considered an asset in this position

HEALTH, SAFETY & WELLNESS

Join us in a culture where your well-being is a top priority. Health and safety are of utmost importance at GBGH. We're dedicated to providing a safe workplace and encourage active participation from all team members.

BENEFITS & PERKS

When you choose to be a part of GBGH, you're choosing a workplace that prioritizes your growth and well-being. We invest in your professional

development, fostering an environment that values continuous learning and growth, ensuring your career thrives.

• Hourly rate of pay $39.75 to $44.06 (ADMIN B3), plus a generous vacation allotment
• Annual Personal Spending Account
• There will be a comprehensive and competitive benefit plan, including but not limited to extended health and dental coverage, life, paid sick days, short -term disability income protection plans
• Healthcare of Ontario Pension Plan (HOOPP), one of Canada's largest defined benefit pension plans
• Education Fund Opportunities, Career Development and Education Sessions
• Access to Employee and Family Assistance Program
• The successful applicant will be compensated for their time in the interview process (up to 1 hour)

HOURS OF WORK

Permanent Full Time. Hours of work are regularly Monday to Friday 8:00am to 4:00pm. At GBGH, we prioritize work-life balance, valuing our employees' well-being. Where possible can provide flexibility in working hours to accommodate a variety of schedules and support individual life commitments. Similarly at times flexible scheduling may be required to respond to organizational pressures such as investigations or events. 

GEORGIAN BAY GENERAL HOSPITAL

Discover a rewarding career at GBGH, a dynamic 113-bed hospital nestled in the heart of Midland, Ontario.  Our dedicated team services a diverse catchment area that includes the communities of Midland, Penetanguishene, Township of Tiny, Township of Tay, Christian Island, Georgian Bay Township and Springwater Township. With a population base of 55,000, surging to nearly 200,000 during peak tourism season, GBGH stands as a healthcare cornerstone for our vibrant community.

With a dedicated team of over 800 employees, 150+ professional staff, and a growing number of volunteers, we are committed to serving our supportive and positive community with excellence. GBGH offers a diverse array of services that includes acute care, surgical services, obstetrics, Level 3 ICU, emergency services, comprehensive medical imaging, rehabilitation and complex continuing care. With a community that is rapidly growing, and aging, we continue to reimagine what the future of healthcare delivery looks like for our community and are working actively to expand services with strategic investments to meet the ever- changing needs of our community members. For further information please visit our GBGH website at gbgh.on.ca.

HOW TO APPLY

To explore this opportunity, please submit your resume and cover letter through our Careers Opportunity Page. 

This posting represents a current or an anticipated vacancy and will remain active until filled.

We thank all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted. Selection will be based on the skill, ability, experience, and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required. 

GBGH is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’).  If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, and persons with disabilities, LGBTQ2s+ community, and anyone else who will contribute to a diverse workplace.

Please note that while this job is posted on GBGH's career page, it may also appear on third-party job boards.  These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching.  We do not control or influence these processes.  To ensure your application is reviewed by our team, we recommend applying directly through our GBGH careers site.