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Luxury Butler Guest Services Specialist

Silversea

Deliver bespoke guest service as a Luxury Butler, using emotional intelligence and formal dining expertise in an ultra-luxury environment.

This Butler position requires at least two years of guest-facing experience in luxury hospitality. You will prepare suites, coordinate in-suite services, maintain guest histories, and support reservations. Strong knowledge of food and beverages, conflict resolution, etiquette, amenities, and hospitality standards is essential for personalized service delivery.

Key Responsibilities:

  • Prepare and maintain guest suites according to preferences and standards
  • Coordinate dining, amenities, housekeeping, laundry, and packing services
  • Maintain accurate guest history records and communicate recovery needs
  • Assist restaurant, spa, excursion, and private tour reservations
  • Maintain suite cleanliness, organization, inventory, and health compliance

Requirements:

  • Minimum two years of luxury Butler or guest-facing experience
  • Fluent written and verbal English communication skills
  • Conversational ability in an additional specified language
  • Professional Butler or luxury service certification
  • Formal dining, silver service, and VIP guest expertise

Apply your luxury service, emotional intelligence, and suite operations expertise to personalized Butler care for discerning guests.

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Vacancy posted more than 2 months ago

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