Case Manager (RN) - Chronic Supportive Team

minimum Nurse to Patient Ratios (mNPRs)Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit. In British Columbia, mNPRs are developed in partnership with the Ministry of Health, the BC Nurses’ Union (BCNU) and health organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning environments where nurses can grow and thrive.

Salary Details

Job Summary

Come work as a Case Manager with Vancouver Coastal Health (VCH) on the Home Health Case Managerment team at the Central Community Centre in North Vancouver, BC. Apply today to join our team!

Within a comprehensive case management model, in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of professional practice and Code of Ethics, and the established mission, vision, values and objectives of the organization, the Supportive Case Manager manages a select population of eligible Home Health clients requiring supportive case management skills. Determines client goals and needs, assesses client situations, works effectively with community resources and plans with clients for care and support in accordance with their health needs. Within a multidisciplinary team context, provides continuity of care across the continuum by assessing clients, liaising with team members, coordinating, implementing clinical interventions, evaluating client outcomes based on client goals for care, coordinating ongoing care and supporting transition. Acts as a clinical resource for the interdisciplinary team by providing information based on specialized theory and practice related to clients with complex health care needs. Consults, confers, and collaborates with multidisciplinary team members, physicians, educational resources and other health care professionals to achieve excellence in client-centred education and research.

Qualifications

Education & Experience

• Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
• Three years' recent clinical nursing experience in Home Health and case management or an equivalent combination of education, training and experience.
• Local area travel requires the use of personal vehicle. Valid BC Driver's License.

Knowledge & Abilities

• Comprehensive knowledge and demonstrated ability to apply case management principles.
• Broad knowledge of case management and practice within a client and family centred care model for clients with complex health care needs.
• Comprehensive knowledge of BCCNM standards of practice and guidelines for clinical practitioners.
• Comprehensive knowledge related to care of clients needing supportive case management.
• Comprehensive knowledge of evidence based nursing practice related to care of clients needing supportive case management.
• Maintains and adheres to visit standards established for case management.
• Comprehensive knowledge of other health disciplines and their role in client care.
• Comprehensive knowledge of adult education principles, methods and tools.
• Broad knowledge of research process and methodology.
• Demonstrates ability to problem solve using sound judgement in applying critical thinking skills within safe limits of client care.
• Demonstrated ability to provide leadership and work direction.
• Demonstrated ability to teach, demonstrate, coach and facilitate clients and families.
• Demonstrated ability to develop and implement project action plans and accomplish objectives.
• Demonstrated ability to work independently.
• Demonstrated ability to work collaboratively as a member of an interdisciplinary team.
• Demonstrated ability to effectively communicate orally and in writing.
• Demonstrated ability to communicate with, and deal effectively with co-workers, physicians, other health care staff, clients and their families, and staff of outside agencies.
• Demonstrated ability to effectively deal with conflict resolutions.
• Demonstrated ability to adjust to new or unexpected events.
• Demonstrated ability to plan, organize and prioritize work in collaboration with others.
• Demonstrated ability in conducting physical, mental, psychosocial/functional environmental assessments.
• Demonstrated skill in the use of supplies and materials utilized in the provision of community based nursing service.
• Demonstrated physical ability to perform the duties of the position.
• Demonstrated skill in techniques appropriate to the treatment of the client population.
• Basic computer literacy to operate a computerized patient care information system.
• Ability to operate related equipment.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026. Only short-listed applicants will be contacted for this posting. ***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***Thank you for your interest in Vancouver Coastal Health.