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Senior Manager Client Services In Toronto

Banque Nationale du Canada

Elevate your career as a Senior Manager in Custody Operations & Client Services at National Bank in Toronto. Lead a skilled team to enhance operational excellence in a hybrid work environment.
This full-time managerial role entails overseeing a team of 10 to 15 professionals focused on custody operations and client servicing. You will address complex operational challenges and drive improvements in risk management, cash management, and client billing processes. Your leadership will be key to fostering a high-performance culture and ensuring exceptional client outcomes, contributing to the growth of National Bank Trust's institutional custody services.
Key Responsibilities: - Lead a diverse team in custody operations and client services - Address complex operational issues and client escalations - Ensure effective execution of custody activities - Oversee accuracy and integrity in billing processes - Monitor operational performance and service metrics
Requirements: - Bachelor's degree in Finance, Business, or similar - 10+ years in custody or related financial services - Demonstrated leadership in operational roles - Strong understanding of custody and securities operations - Experience in process improvement and transformation
Enhance client satisfaction and operational efficiency while leading a talented team at National Bank Trust.#J-18808-Ljbffr
Vacancy posted 1 hour ago
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