Commercial Quotations Specialist

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance

Job Description

As a Quotations Specialist, you will be responsible for interacting with contractors, architects, builders, engineers, business owners and interpreting project requirements to create competitive quotations and submittal packages. You will provide exceptional customer service required to secure the sale and meet or exceed gross profit targets. In addition, you will negotiate with vendors to obtain the best pricing, delivery, and terms of purchase to ensure optimal order fill rates and high levels of customer satisfaction for project material.

Additional duties will include:

• Interpret complex information including building plans to determine customer requirements and offer solutions that maximize profitability and create high levels of customer satisfaction
• Create accurate and professional quotations packages from customer specifications/drawings using applicable software
• Negotiate pricing and delivery terms with both vendors and customers; expedite orders when required
• Create pricing contracts based on accepted quotation to ensure accurate pricing
• Follow up on outstanding quotations to secure orders and improve upon the process and effectiveness
• Follow up with customers to ensure orders are filled properly and promptly
• Investigate customer and vendor problems, and resolve pricing shortfalls and material returns in a timely manner
• Support the Profit Centre Team as an expert in the specifics around projects and product information
• Communicate effectively with the Profit Centre Team to ensure customer expectations in regard to their orders are upheld
• Communicate to the Profit Centre Manager and Credit Department any changes in a customer’s business that might cause a credit risk
• Work with our warehouse team to ensure orders are accurately picked, packaged and shipped according to customers requirements
• Perform other tasks as requested by the Profit Centre Manager

Qualifications

• A minimum of 5 years of industry experience in the Plumbing, Hydronics, HVAC, or construction sectors
• A minimum of 1 year of related experience – previous commercial quotations / sales preferred
• Possess a strong work ethic and a high standard of integrity
• Ability to develop comprehensive product and product application knowledge
• High level of detail orientation and organizational abilities; work under tight timelines and multiple deadlines
• Strong written and verbal communication skills to build and maintain effective working relationships with customers, vendors, and teammates
• Energetic, self-motivated, and able to work independently
• Ability to learn and operate the applicable software system used to process orders
• Proficient in the use of Microsoft Office software
• Intermediate math skills

Additional Information

- Salary Range: $45,000-$55,000 / year plus profit sharing, employer RRSP matching and full benefits package.

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.