Technology Training And Support Specialist

Arlyn Recruiting

Lead technology onboarding and software training remotely for Ideal Siding, using practical demonstrations, communication, and hands-on application support. Help users adopt business systems confidently.This full-time specialist supports Ideal Siding franchisees and corporate employees across Canada and the United States. You will create training resources, administer business software, resolve routine access issues, and coordinate support. The role suits professionals with at least two years of relevant experience.Key Responsibilities:
Lead technology onboarding and ongoing software training sessionsCreate LMS content, tutorials, guides, SOPs, and presentationsAdapt demonstrations to different technical experience levelsResolve routine software, login, access, and workflow issuesCoordinate follow-up and keep users informed through resolutionRequirements:
Two-plus years in application or SaaS supportExperience delivering live software demonstrations or group trainingExperience creating guides, screen recordings, or video tutorialsExperience managing accounts, permissions, and cloud application settingsStrong English communication and practical troubleshooting skillsApply your training, software administration, and user support expertise to help Ideal Siding teams work independently and effectively.
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Vacancy posted 34 minutes ago

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