Creator Manager - TikTok Shop

Location: US/Canada/UK (Remote)

Salary: $65k-85k CAD commensurate of experience

About us:

Grail is one of the largest US & UK TikTok Shop partner agencies. Within our network, we manage a network of strong creators that we incubate and nurture to help them succeed on the platform. In addition, we work directly with merchants and secure partnerships with creators in order to maximize their earnings on TikTok Shop.

TikTok Shop is rapidly transforming the future of e-commerce, and at Grail, we’re at the center of it. With over 1B+ users on TikTok, this is an opportunity to work in one of the fastest-growing and most exciting spaces in social commerce.

If you’re excited by TikTok culture, influencer marketing, and building impactful brand partnerships, this role is for you.

Role Description:

We’re looking for a proactive, highly organized, TikTok-savvy Talent Manager to lead and scale paid partnership revenue across our roster of signed TikTok Shop creators.

In this role, you’ll be responsible for pitching and signing creators to Grail, as well as securing and managing flat-fee brand deals for creators on our roster. You’ll act as the primary point of contact for your talent, identifying monetization opportunities, pitching creators to brands, negotiating deal terms, and ensuring seamless execution of campaigns.

You’ll work closely with creators to optimize their positioning, increase deal flow, and maximize earnings through consistent paid partnerships.

This is a high-impact, revenue-driving role with significant ownership and growth potential within the creator economy.

Responsibilities:

• Sign TikTok Shop creators to Grail and manage their brand deals

• Own and grow revenue for TikTok Shop flat-fee partnerships across a roster of signed creators

• Identify, pitch, and secure paid partnership opportunities for creators

• Negotiate deal terms, rates, and deliverables with brands

• Serve as the primary point of contact and advocate for your creators

• Manage campaign execution from deal close through completion

• Coordinate timelines, deliverables, and communication between creators and brands

• Ensure creators deliver content on schedule and meet brand expectations

• Provide guidance to creators on content performance and positioning to increase deal flow

• Build and maintain strong relationships with brands and TikTok Shop partners

• Track partnership performance and report on revenue and campaign outcomes across the entire TikTok Shop team

• Work cross functionally with the Social Commerce Team

What we’re looking for:

• 1–2 years experience

• Strong understanding of TikTok Shop

• Exceptional organization skills and attention to detail

• Ability to manage multiple creators, deals, and timelines simultaneously

• Strong communication and relationship management skills

• Comfortable working in a fast-paced, high-growth environment

• Interest in influencer marketing, TikTok culture, and the creator economy

The ideal person for this role:

• Is highly motivated by revenue and closing deals

• Builds strong, trust-based relationships with creators

• Is confident pitching talent and negotiating with brands

• Is proactive and resourceful when solving problems and managing timelines

• Has a “figure it out” mindset and enjoys testing new ideas and processes

• Is excited to take ownership of a rapidly growing area of the business

Requirements:

• Must be a fluent English speaker

• Highly organized and deadline-driven

• Self-starter mentality with the ability to move quickly and take initiative

Benefits:

• Medical, dental and vision coverage available with 50% covered by company

• 28 days vacation inclusive of federal holidays (plus Christmas period flex time)

• Fully remote environment

• Performance based bonuses

• Growth opportunities

If you are looking for a new challenge in one of the most hyped areas of social media, apply below and we look forward to hearing from you!