Capital Markets Technology Consultant

Use Capital Markets technology expertise to support CIBC’s Foreign Exchange applications, technical issues, and system outages. This hybrid Toronto role combines analysis with partnership.As an Application Consultant, you will provide investigation and second-level support for internal and external application questions and client issues. You will maintain, prioritize, and address matters with CIBC technology groups and vendors. The position emphasizes production support, project delivery, relationship management, and compliance with business, continuity, security, compliance, and privacy standards.Key Responsibilities:
Define and prioritize operational issues by severity, risk, and strategyKeep clients and users informed about requests and resolutionsAdvise on outages, issues, and recommendations for system improvementsSupport new or revised policies, procedures, and standardsCoordinate with Technology, QA, project teams, and partnersRequirements:
Background in Capital MarketsTwo years in FX application consulting or supportTwo years using SQL, Mongo, Jira, and ConfluenceExperience with requirements gathering, documentation, and data analysisWorking knowledge of brokerage products, services, structure, and operationsBring production support, project assessment, data analysis, and stakeholder partnership skills to CIBC’s FX technology team.
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