Processing Operations Manager Insurance

Lead insurance processing operations at Premier Marine Insurance Group (West) Inc. with underwriting support and policy administration expertise. This permanent, full-time role offers hybrid work.As Manager, Processing, you will direct daily work across new business, renewals, endorsements, cancellations, policy issuance, invoicing, and documentation. You will partner with Underwriting and Finance to maintain accurate, timely service. The role combines hands-on leadership with workflow oversight, quality monitoring, employee coaching, and operational improvement.Key Responsibilities:
Lead, coach, and support the Processing TeamSet priorities, allocate work, and manage coverageOversee accurate, timely policy processing and documentationMonitor workflow, backlogs, quality, and turnaround timesImprove procedures, controls, workflows, and operational efficiencyRequirements:
Five years of progressive Canadian property and casualty insurance experienceExperience leading, supervising, or directing employeesKnowledge of insurance policy administration and processingStrong organization, accuracy, communication, and workload-management skillsMicrosoft Office and insurance administration systems proficiencyBring insurance processing leadership, policy administration knowledge, and practical improvement skills to Premier Marine Insurance Group operations.
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