Program Manager

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Reporting to the Director of Portfolio Management & Governance, the Program Manager provides delivery leadership for large, complex business and technology programs within the Insurance Technology Portfolio. Working closely with senior business and technology leaders, vendors and cross-functional stakeholders, this role leads multiple related projects and workstreams to deliver strategic business outcomes.
This is a senior leadership role combining strong Program Management, Business Relationship, Financial Management and Change Management skills.
What you will do
Accountable for the successful end-to-end delivery of complex programs consisting of multiple related projects and workstreams
Provide leadership and oversight across Project Managers and delivery teams, ensuring work remains aligned to program objectives and expected business outcomes
Identify and manage cross-project dependencies, risks, issues, resource conflicts and competing priorities
Partner with senior business and technology leaders to drive decisions, resolve roadblocks and maintain alignment across the program
Manage program financials, forecasts and resource consumption, proactively identifying and addressing variances
Lead program governance and executive forums, providing clear visibility to program health, risks, decisions, dependencies and outcomes
Develop and manage the overall program roadmap, integrated delivery plan, governance, financials and resource requirements
Develop executive-level presentations, dashboards and reporting that provide an integrated view of program delivery
Work with third-party vendors to manage integrated plans, dependencies, deliverables, schedules and budgets
Ensure appropriate delivery practices, governance, risk and compliance controls and financial management are consistently applied across the program
Build trusted stakeholder relationships and effectively influence decisions across areas with differing priorities
Provide leadership, coaching and guidance to Project Managers and cross-functional program teams
What you will bring
Minimum of 10 years' experience managing large and complex projects, including 3+ years managing complex programs or multiple interdependent projects
Proven experience leading large business and technology programs involving multiple projects, workstreams, teams and stakeholder groups
Strong program management capabilities across integrated planning, governance, dependencies, financials, resources and risk management
Superior stakeholder management and influencing skills, with experience working with senior and executive leaders
Strong leadership and coaching skills, with the ability to provide direction and oversight across Project Managers and delivery teams
Ability to navigate ambiguity, manage competing priorities and resolve complex delivery challenges
Excellent communication, presentation and facilitation skills, with the ability to simplify complex information for executive audiences
Desired qualifications
PMP, PgMP, PRINCE2 or related program/project management certification
Experience leading large-scale technology or business transformation programs
Experience working with third-party vendors and complex integrated delivery
Experience with enterprise program planning, financial and reporting tools
Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: London, Toronto, Winnipeg. This role follows a hybrid work model, with an in-office presence required three days per week.
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The base salary for this position is between
$102,000 - $152,000
annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.E. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.
Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.
Grow with Canada LifeWe’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!
What we offerWe’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Career Development : Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.
Health & Wellness: Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.
Financial Security: Company-matching pension plan,share ownership program andadditionalinvestment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis onCommunity :We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.
We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact View email address on ca.hrm.tc. All information provided will be handled in accordance with applicable laws and Canada Life policies.
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.
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Location: London, ON, CA Toronto, ON, CA Winnipeg, MB, CA
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