Director Youth Services Program Innovation

Shape innovative youth services at Eva’s through program evaluation, data-informed improvement, and a coordinated continuum from shelter to thriving.This Director leads programs and services responding to complex, evolving youth needs across emergency shelters, transitional housing, and scattered-site housing. The work centres youth voice, lived experience, trauma-informed practice, harm reduction, cultural responsiveness, and evidence-informed decisions. Facilities oversight and cross-system collaboration remain central responsibilities.Key Responsibilities:
Design programs addressing emerging needs, gaps, and prioritiesEmbed youth voice in design, evaluation, and decisionsUse data and feedback to improve outcomesAdvance prevention, diversion, retention, aftercare, and community supportsOversee safety, privacy, incidents, and regulatory complianceRequirements:
Experience designing, implementing, evaluating, and improving programsStrong understanding of youth homelessness, trauma, and povertyKnowledge of trauma-informed, anti-oppressive, and strengths-based approachesExperience collaborating with government, funders, and community partnersSeven years leading management staff in unionized settingsApply program innovation, evaluation, youth voice, and trauma-informed leadership to improve Eva’s housing and support services.
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