Personal Banking Associate Trainee Position (Winnipeg)

Explore a career in banking as a Personal Banking Associate Trainee at TD. Help customers with financial solutions and foster lasting client relationships in our branch office.

We seek a motivated Personal Banking Associate Trainee to enhance our customer service experience. In this role, you will address day‑to‑day banking needs, assist with service transactions, and educate customers on digital banking trends. Collaborate with staff to ensure effective problem resolution while maintaining confidentiality in sensitive matters.

Key Responsibilities

• Engage customers in banking service transactions and advice
• Educate on mobile, ATM, and online banking tools
• Resolve customer inquiries and guide to appropriate contacts
• Support cash and non‑cash transactions for staff
• Recommend enhancements to branch operations for better service

Requirements

• High School diploma and 1+ years relevant experience
• IFC certification within six months
• Proficient in MS Office and branch software
• Robust organizational and time‑management skills
• Excellent verbal and written communication abilities

Embrace a customer-focused role helping clients with their banking needs and enhance their financial confidence.