Front of House Coordinator

Position type: Part-time / occasional
Compensation: According to the current salary scale and based on experience

As the Front of House Coordinator, you will play a key role in preparing and supporting the front-of-house teams during events held at the Monument-National. Do you have experience in hospitality, an excellent sense of organization, and enjoy assisting the House Management team? Do you thrive in the performing arts environment and wish to contribute to welcoming audiences in a landmark venue — the oldest continuously operating theatre in Canada? If you answered yes to all these questions, we invite you to apply!

Responsibilities

• Support the House Manager in preparing and supervising the front-of-house team;
• Assist with the logistical and operational preparations for events;
• Participate in the distribution of tasks (setting up spaces, role assignments, breaks, takedown, etc.);
• Act as a resource for ushers and attendants at the bar and coat check, as needed and under the supervision of the House Manager;
• Provide caring and constructive guidance and follow-up with the team;
• Ensure smooth communication before, during, and after events;
• Intervene when needed or in the event of unforeseen situations.

Ideal Profile

• Experience in front-of-house or team coordination (strong asset);
• Collaborative leadership and sense of responsibility;
• Strong communication and stress management skills;
• Initiative, autonomy, and attention to detail;
• Regular availability in the evenings and on weekends;
• Fluency in French and English.

What we offer

• A key position within a motivated and passionate team;
• A human, dynamic, and rewarding work environment;
• An immersion in the world of the performing arts;
• Comprehensive training and on-site support.

Accessibility and inclusion

We encourage applications from individuals of all identities, backgrounds, and experiences.

If you have any questions or specific needs related to the recruitment process, please let us know.

For 65 years, the National Theatre School of Canada (NTS) has been training the next generation of theatre artists. Through its wide range of programs and unique pedagogy, the School has been shaping the cultural landscape from coast to coast to coast. Backed by a renewed vision and an ambitious strategic plan for the years ahead, NTS is working to strengthen its position as the theatre training institution of choice nationwide, while finding innovative ways to attract the emerging artists who will walk its halls—and who will one day help shape our society.

The Monument-National, its landmark theatre that has welcomed diverse cultural and artistic communities since 1893, is also undergoing a transformation, bringing with it a host of opportunities and challenges.