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Senior Aws Media Technical Account Manager

Amazon

Apply AWS Elemental and CloudFront expertise to customer video workflows while supporting specification, deployment, and acceptance phases.As a Senior Media Specialist Technical Account Manager, you will guide media solutions from conceptual design into long-term production operations. You will work with Media Specialist Solutions Architects, AWS Sales, Professional Services, and AWS Support. The work centers on understanding complex customer needs, aligning operational requirements, and supporting deployed solutions. A software development background is valuable for understanding customer requirements and driving software solutions, though software development is not expected.Key Responsibilities:
Apply AWS Elemental product knowledge to customer projectsSupport video workflow specification, development, deployment, and acceptanceMove media solutions into long-term production operationsRepresent customer operational needs to AWS Professional ServicesOwn long-term operational health of deployed solutionsRequirements:
Experience with AWS Elemental media productsExperience with CloudFrontUnderstanding of complex customer needsAbility to align AWS Support capabilitiesSoftware development background is valuableSupport customer success through AWS media expertise, operational ownership, and collaboration across solutions architecture, sales, and support.
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Vacancy posted 1 hour ago
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