IT Operations Leader in Ottawa
Altis Technology
This position requires local presence. Please view similar jobs below.
Lead as an IT Operations Leader in Ottawa, ON, driving service delivery and cybersecurity for a respected federal entity. This hybrid position requires bilingual capabilities and valid clearance.
In this essential role, you will guide IT operations and deliver continuous service improvements while developing a high-performing team. You'll collaborate with business leaders to align technology initiatives with organizational goals in a regulated environment. Your leadership will ensure secure and reliable IT services.
Key Responsibilities:
• Manage IT operations and Service Desk initiatives
• Enhance service quality through continuous improvement
• Strategic advisor on technology and architecture
• Handle vendor and service performance oversight
• Advocate for security and compliance standards
Requirements:
• 5+ years of leading IT operations in enterprises
• Experience with ITIL for Service Desk management
• Proven background in cybersecurity governance
• Strong management of cross-level stakeholder relationships
• Secret Security Clearance and bilingual proficiency required
Contribute to meaningful digital transformation while working collaboratively in a technology-driven federal environment.
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Vacancy posted 7 hours ago
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