Operations Lead, Customer Care & Billing

ZEISS Group

ZEISS Group in Canada is seeking an IQR Customer Care Operations Supervisor to coordinate service and sales administration activities, including order entry, billing, and invoicing support. You will oversee a defined portfolio and provide operational guidance to ensure accuracy, efficiency, and customer responsiveness.The role reports to the PC Manager - IQR Canada, manages daily priorities, and drives continuous improvement while ensuring compliance with ZEISS policies and ISO standards.
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