Front Desk Receptionist
$22 per hourFull-time
Hollyburn Eye Clinic
Front Desk Receptionist
Hollyburn Eye Clinic | North Vancouver, BC
Hollyburn Eye Clinic is one of the largest multi-doctor optometry practices on the North Shore, dedicated to providing exceptional patient care through advanced technology, outstanding customer service, and a collaborative team environment. We are currently looking for two Front Desk Receptionists to join our growing team.
As the first point of contact for our patients, you will play a key role in creating a welcoming and professional experience while helping keep our busy clinic running smoothly.
Key Responsibilities
- Greet and welcome patients in a friendly and professional manner
- Manage incoming calls and respond to patient inquiries
- Schedule, confirm, and coordinate appointments
- Process patient check-ins and check-outs
- Handle payments, billing, and insurance-related inquiries
- Maintain accurate patient records and documentation
- Support the team in ensuring efficient patient flow throughout the day
- Keep the reception area organized and presentable
What We're Looking For
- Strong customer service skills with a patient-first approach
- Excellent communication skills, both verbal and written
- Ability to multitask and stay organized in a fast-paced environment
- Strong attention to detail and accuracy
- Positive attitude and ability to work collaboratively with a team
- Comfortable learning new systems and technology
Experience & Qualifications
- Previous reception, administrative, healthcare, or customer service experience is considered a strong asset
- Experience working in an optometry or medical clinic is an asset, but not required
- Strong computer and organizational skills
- Ability to manage multiple priorities while maintaining professionalism
What We Offer
- Wage starts at $22.00 per hour
- Extended health benefits after 6 months
- Complimentary eye examinations
- Prescription lenses and frames available at cost
- Opportunities for ongoing learning and professional development
- Staff retreats and team-building events
- Supportive and positive workplace culture
- Opportunity to work in one of the North Shore's largest and most respected multi-doctor clinics utilizing advanced technology
If you enjoy helping people, thrive in a busy environment, and are passionate about delivering exceptional customer service, we'd love to hear from you.
Apply today and become part of the Hollyburn Eye Clinic team!
Vacancy posted 10 days ago
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