Lead Host

Job Responsibility: Are you passionate about the Food & Beverage Industry? Do you have an upbeat attitude and love the nightlife scene? This is your opportunity to join an amazing company and grow your career! D6 Bar & Lounge D6 Bar & Lounge is a hip, vibrant and exclusive nightlight option perched above the city. It is an indoor/outdoor rooftop lounge that features dramatic views of the Vancouver skyline, and will embody an upscale lifestyle. This bar will be equipped with top-shelf liquors and spirits, hand crafted cocktails, and carefully chosen wines. What we offer:

• Comprehensive health, dental, vision care benefits
• Flexible work life balance
• Paid Vacation
• Extensive RRSP matching program
• Career Growth and development opportunities
• Associate Recognition Events including an amazing Holiday Party!
• Associate Discounts at Parq

POSITION OVERVIEW The Lead Host is primarily responsible for greeting and seating of guests and taking reservations in a restaurant, lounge or patio. The Lead Host assists with the reservation process, greeting and seating guests, and clearing and resetting of designated areas and service of food and beverage items. This position is responsible for following both company and facility policies and procedures. The Lead Host will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates. The Lead Host continually strives for 100% guest satisfaction. GENERAL RESPONSIBILITIES The Lead Host is responsible for:

• Working in collaboration with other Team Members and Departments to ensure the restaurant, lounge and patio operates in accordance with established operational procedures
• Greeting and seating guests, taking reservations and assisting with clearing and resetting of designated areas and service of food and beverage items.
• Proper set-up, maintenance and adherence to scheduled duties, ensuring mise-en-place and par stock is maintained for all service related items
• Maintaining a composed and professional demeanor while providing exemplary guest service
• Being aware of menu items, daily promotions, menu and operational changes and communicating the information as appropriate
• Assist with the training of new staff, and be the point of reference for new hires.
• Protecting the organization, guests and co-workers by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations
• All duties as assigned by the Restaurant General Manager or their designated representative

QUALIFICATIONS The Host must:

• Have experience as a Host in a similar environment including a hotel, restaurant, catering or other fast paced high-volume establishment
• Have a valid Serving it Right certificate
• Be able to obtain and maintain a GPEB license
• Be able to work a flexible schedule
• Have an excellent command of both spoken and written English. Knowledge of a 2nd language would be considered an asset
• Have a good product knowledge and be able to effectively handle all guest inquiries including dietary, food sensitivity or allergy requirements
• Have solid problem solving, decision making, customer service, communication and sales skills
• Have the ability to handle inventory management and proper product use to eliminate waste and spillage
• Have detailed knowledge of the Vancouver area including Parq Vancouver amenities, services and local attractions
• Be able to stand for extended periods of time, reach, bend and stoop repeatedly
• Be able to frequently lift and carry up to 44 pounds

**Must have previous experience with booking and managing events and event orders. We look forward to hearing from you!