Bi Platform Operations Engineer

Adastra Group

Operate enterprise BI platforms in Toronto or New York with Tableau Server, Amazon QuickSight, and AWS troubleshooting expertise. This contractor role follows a hybrid, four-days-onsite work model.As a BI Platform Operations Engineer, you will administer production BI services and investigate incidents across Tableau Server, QuickSight, AWS services, APIs, and data services. The work supports reliable platform operations through monitoring, root-cause analysis, automation, and collaboration with engineering, application, data, and infrastructure teams. Adastra delivers AI and data-driven transformation for enterprise clients.Key Responsibilities:
Provide production support for Tableau Server, QuickSight, and AWS servicesMonitor availability, performance, capacity, workloads, and service healthInvestigate incidents, failed jobs, access issues, and API failuresAdminister Tableau sites, projects, users, permissions, and content accessTroubleshoot QuickSight assets, SPICE ingestion, integrations, and embedded workflowsRequirements:
Hands-on enterprise BI platform production support experienceStrong Tableau Server administration and operational support experienceStrong Amazon QuickSight administration, authoring, and support experienceCloudWatch, IAM, Athena, AWS Glue, and Lake Formation knowledgePython, PowerShell, Bash, AWS CLI, or similar automation experienceApply your Tableau, QuickSight, AWS, and incident-management expertise to reliable enterprise BI platform operations at Adastra.
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