Program Director, CTI Development Telecom Division

The client wants a senior telecom specialist, not a generalist program manager discovering the field. The person reports to a client program director already in place and works alongside the infrastructure stream lead. They lead a team of four internal and external project managers and build the telecom integration master plan with Bell and other partners. The core challenge is migrating hundreds of services, each requiring telecom changes, which explains the emphasis on large-scale production deployments and composure under pressure. The migration phase starts at the planned end of the mandate, which points to a likely extension.

Target candidate: a program director with a telecom background who has delivered large-scale production deployments while leading several project managers, ideally in a data centre or large-scale service migration context. The resume must show telecom depth, vendor and partner coordination, and program scale.

Key Requirements:

• Significant experience delivering complex telecom programs, including large-scale production deployments
  
• Understanding of data centre modernization and build-out, and related risks and issues
  

DESIRED

• Intermediate English, spoken and written
  
• Influence leadership, mobilizing IT and business teams
  
• Planning, coordination and management of telecom complexity
  
• Communicating and simplifying IT concepts for senior management
  
• Political awareness, strategic judgment, complex and highly governed IT environments
  
• High-visibility initiatives under strategic pressure
  
• Autonomy, proactivity, rigour, organization, results orientation, adaptability in digital transformation
  

ASSET

• Client experience.

Requirements

Profiles to Exclude:

• Application or CRM program director with no telecom program delivered on the resume.
  
• Infrastructure program director (servers, storage, cloud, facilities) with no demonstrated telecom stream delivery.
  
• Telecom project manager who delivered a project without leading other project managers.
  
• Telecom deployments on the resume limited to test or small-scale environments, with no large-scale production rollout.
  
• No program on the resume reaching or indicating a budget of $20M+ per year.