Concierge Support Manager Toronto
Scotiabank
Technical client support leadership awaits at Scotiabank in Toronto, serving top-tier corporate clients through electronic cash management expertise.As Concierge Support Manager within Global Transaction Banking, you will manage complex client relationships and technology incidents. The position supports electronic cash management services, application migrations, and service delivery. Collaboration spans GTB, IT&S, MTO, Sales, Product, and external partners.Key Responsibilities:
Serve as primary technical contact for top-tier corporate clientsResolve complex technology incidents through tracking and escalationMaintain operational and customer profile documentationSupport service onboarding and application migrationsCommunicate disruptions and alerts proactively to clientsRequirements:
Expert knowledge of electronic cash management and paymentsStrong technical background through education or work experienceFinancial services client relationship management experienceComplex investigation and problem-solving skillsOperational risk, regulatory compliance, and AML/ATF familiaritySupport Scotiabank’s corporate clients in Toronto through payments expertise, technical investigations, and dependable service coordination.
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Serve as primary technical contact for top-tier corporate clientsResolve complex technology incidents through tracking and escalationMaintain operational and customer profile documentationSupport service onboarding and application migrationsCommunicate disruptions and alerts proactively to clientsRequirements:
Expert knowledge of electronic cash management and paymentsStrong technical background through education or work experienceFinancial services client relationship management experienceComplex investigation and problem-solving skillsOperational risk, regulatory compliance, and AML/ATF familiaritySupport Scotiabank’s corporate clients in Toronto through payments expertise, technical investigations, and dependable service coordination.
#J-18808-Ljbffr
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