Technical Specialist 2, Infrastructure

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products.Pattison Food Group Ltd. is a certified Great Place to Work and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members.We have an exciting opportunity for a full-time **Technical Specialist 2, Infrastructure** to join our IT team in **Langley, BC.**Reporting to the Manager, IT Infrastructure, you will be responsible for providing advanced infrastructure expertise in the delivery, support, and continuous improvement of enterprise technology services. As a senior technical resource, you will diagnose complex problems, drive issues to resolution, contribute to infrastructure modernization initiatives, and help ensure the reliability, performance, and security of critical business systems.
**You will be responsible for:*** Leading the resolution of complex infrastructure issues and escalations while following established escalation procedures.* Designing and implementing system upgrades, migrations, and infrastructure enhancements.* Optimizing the performance, reliability, and availability of infrastructure systems and services.* Leading small to medium-sized infrastructure projects, including planning, coordination, and execution.* Developing and maintaining automation scripts and tools to improve operational efficiency and service delivery.* Providing mentorship and technical guidance to team members, supporting their development and promoting continuous learning through knowledge sharing.* Collaborating with architecture and security teams to ensure compliance, security, and adherence to infrastructure best practices.* Participating in on-call rotations and leading incident response, troubleshooting, and service restoration efforts.**You have:*** A bachelor’s degree in Information Technology (IT) or equivalent related experience.* 5+ years of experience in enterprise infrastructure roles, including experience leading projects and technical initiatives.* Advanced proficiency in two or more infrastructure domains, including Windows Server, Active Directory, Microsoft 365, Linux operating systems, virtualization, and enterprise storage and backup solutions.* Strong scripting and automation skills using PowerShell, Python, and Bash.* Experience with infrastructure monitoring tools such as Nagios, Zabbix, and Intermapper.* Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, and firewall technologies.* Knowledge of ITIL practices and change management principles.* Strong documentation and technical writing skills.* Relevant infrastructure certifications, such as Microsoft, VMware, Hyper-V, or Red Hat/Linux certifications, are considered an asset.**You are:*** A strong technical leader and collaborative partner.* An analytical problem solver with advanced troubleshooting skills.* An effective communicator with strong stakeholder engagement skills.* Highly organized and effective at managing multiple priorities.**What we offer:**In addition to **a highly competitive salary**, we offer a great range of **benefits**, a **company pension plan,** **free parking, exclusive team member offers, and opportunities for development and career progression.**If you’re looking to join a team that puts people first, you’re in the right place. Apply online today!IND6
**Compensation Details:**$96,443.00 - $120,554.00The compensation offered for this position will take into consideration location, education, skills, experience and other factors.#J-18808-Ljbffr