Field Manager, BAS

Salary Range: $98,000.00 To $102,000.00 Annually

Provident Energy Management Inc. is a leading Energy Services Company (ESCO) specializing in building automation and sub-metering solutions for the multi-residential sector. Since 1985, we have helped clients improve energy efficiency and advance their sustainability goals.

With a team of more than 100 professionals, we offer a collaborative environment where employees can develop their skills, take on challenging technical work, and grow their careers.

ROLE

The Field Manager, BAS is responsible for leading a team of BAS Technicians to successfully complete all assigned metering projects. The Field Manager, BAS will perform technical tasks directly on projects, while providing direct management and support to the BAS Technician team to ensure quality work is completed on a timely basis, as prioritized by the Director, Field Metering Operations. The Field Manager, BAS will support the team by performing site visits, training and developing team members, trouble‑shooting and assisting the Director, Field Metering Operations as required.

The Field Manager, BAS is responsible for leading and supporting a team of BAS Technicians to ensure the successful completion of assigned building automation projects. This hands‑on leadership role combines direct technical involvement with day‑to‑day team management, ensuring work is completed safely, accurately, and on schedule in accordance with priorities established by the Director, Field Metering Operations.

The role is also responsible for training, coaching, and developing BAS Technicians, monitoring the quality and timely completion of work, and addressing field or technical issues as they arise. In addition, the Field Manager, BAS supports the Director, Field Metering Operations with operational priorities and other departmental requirements.

RESPONSIBILITIES

Essential Duties and Responsibilities include, but are not limited to the following:

Team Leadership and Performance

• proper onboarding of team members, training and support for scheduled work
• Ensure technicians follow established technical procedures, safety requirements, and quality standards.
• Collaborate with Project Managers and Dispatchers to optimize technician schedules and meet business and client requirements.
• Monitor team productivity and project progress through End‑of‑Day reports and other established reporting tools.Ensure all appropriate People & Cultureguidelines and company policies are being followed with respect to performance management, attendance and health and safety
• responsibility for team quality standards and clientsatisfaction targets
• maintaining positive employee engagement levels and open communication
• Ensure daily, weekly, and monthly project tracking and reporting are completed accurately and on time.Visit sites and liaise with trades and site staff to ensure all deficiencies are resolved in a timely manner
• Ensure technicians submit commissioning/inspection reports on time to facilitate meter attachment and project completion.
• Ensure continuous learning and upkeep of health and safety training and certification

Field Operations and Technical Support

• Ensure day to day opetational problems are anticipated, identified and resolved through working with technicians, project managers, customers and contractors to significantly lessen impact on service delivery.
• Commission BAS equipment and systems, as required.
• Support the online setup and configuration of buildings prior to the commencement of billing, as required.
• Proactively anticipate, identify, and resolve day‑to‑day operational challenges by working collaboratively with technicians, Project Managers, customers, contractors, and other stakeholders to minimize disruptions to service delivery.
• Foster effective relationships with property management, site personnel and customers to help advance business goals.
• Attend site meetings with trade contractors, site superintendents, and other project stakeholders as required.
• Troubleshoot complex electrical, mechanical BAS issues, and BAS hardware for accuracy and communication problems
• Conduct technical pre‑sale site audits to support new business growth
• Actively participate in key departmental process and procedure improvement initiatives
• Effectively design, make recommendations for, and manage multiple BAS installations in a new construction or retrofit environment.
• Undertake miscellaneous projects and other duties as required to meet team objectives.

REQUIREMENTS

• Minimum secondary school diploma with BES or similar course completion preferred or equivalent on job experience
• Prior experience as a senior‑level BAS technician preferred
• Basic electrical safety course completion
• Prior supervisory experience preferred and prior leadership training certificate
• Working knowledge of and prior experience with electrical safety guidelines and proper use of PPE (basic mandatory health & safety training required i.e. WAH, WHMIS etc.)
• Strong communication skills, both verbal and written, with ability to communicate factual information clearly
• Ability to properly operate testing instruments
• Ability to read building blueprints
• Intermediate level MS Excel and Word skills
• Excellent decision‑making ability and problem‑solving skills.
• Excellent organizational and time management skills.
• Proven ability to work effectively and safely, ensuring safety standards are followed by the team.
• A valid Ontario license and reliable vehicle will be necessary for travel to sites.
• High level of sound and independent judgment, reasoning, and discretion with sensitive information.

WORKING CONDITIONS

• Daily travel with own automobile to go to and from job sites, generally within the GTA.
• Occasional travel to job sites outside the GTA.
• Ability to attend and conduct presentations.
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.
• Lifting or moving up to 50lbs may be required.