Supply Chain Operations Analyst

Job Responsibility: Overview:

Role: Supply Chain Operations Analyst

Status: Permanent, Full Time

Reports to: Purchasing Manager, Service Experts Western Locations

Location: On-Site at Service Experts Calgary or Edmonton Location

The Supply Chain Analyst/Buyer is skilled and experienced in collaborating with outside vendors, colleagues and internal/ external stakeholders on a multitude of projects ranging from external vendor management, data analysis, and other operational initiatives.

Key activities include but are not limited to: requirements gathering, data analysis, modeling alternatives, project management, root-cause analysis, progress reporting and process auditing.

Using Microsoft Excel, Access and PowerPoint to communicate consistently comes naturally to the Supply Chain Operations Analyst. This role calls for a self-starter, a highly business-curious individual, and an individual who is comfortable supporting projects and building collaborative relationships. The individual is expected to operate at a strategic, operational, and project level to optimize operational processes, operational tools, operating standards, sourcing methodologies, supplier qualification & development, value engineering and value stream mapping.

Responsibilities:

• Coordinates purchase order placement and internal stock transfers for Service Experts Western Canada locations.
• Follows up with vendors regarding purchase order and shipment status, ETA's.
• Achieve defined productivity and performance measures on a consistent basis.
• Processes and applies rigorous analyses to maintain inventory policies based on demand projections and min-/max- reorder points for specific SKUs, across the Service Experts network.
• Act as a courteous and friendly central point of contact for both internal and external stakeholders.
• Assist with Procurement Master Data maintenance.
• Conduct and implement price increase analysis and price discrepancy process.
• Lead the analysis and implementation for supply Chain KPIs and reports.
• Assists with Reverse logistics: Return and Redistribution processes.
• Support the implementation of Supply Chain initiatives and projects.
• Other duties as assigned.

Qualifications:

• Bachelor's degree or professional certification.
• Ability to manage multiple projects simultaneously.
• Advanced analytical and problem-solving skills.
• Computer proficiency in Power BI and MS Office applications (Word, Excel, PowerPoint and Access).
• Experience with Service Titan is an asset.
• Ability to build and manage relationships with various stakeholders.
• High degree of business ethics and accountability.
• Exceptional interpersonal skills.
• Exceptional and effective verbal and written communication skills.
• High degree of customer service orientation.

What Do We Offer You as an Employee?

The Company offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. The following is a summary of the many benefits that may be available to you as a full-time, permanent member of the team:

• Competitive pay, including incentive opportunities for many positions.
• 100% employer-paid insurance premiums for Medical, Dental, Vision, Short-Term Disability, and Life Insurance.
• RRSP Plan with company matching component.
• Long-Term disability insurance that can protect you and your family if you are unable to work.
• Discounts and perks at many retail stores and online through the Perks program.
• Tuition Reimbursement Program of up to 80% of the cost of tuition and books for eligible, pre-approved courses.
• Employee Referral Program where you can earn $1,000 for the successful referral and hire of someone in your network.
• A confidential and free service for any employee that is facing a challenging time via the Employee and Family Assistance Program (EFAP).
• Training and development courses available through our online Learning Management System.
• Extensive career development opportunities.

The Company is committed to an inclusive, barrier-free recruitment process. The Company has an Accommodation Policy. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please contact the Human Resources Department and we will work with you to meet your needs.