Project Management Lead, Executive Operations

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

Project Management Lead Executive Operations

About your role:

Fiserv is a global leader in payments and financial technology helping clients move money and information with speed security and scale. We are seeking a highly organized proactive and detail-oriented Executive Operations & Project Manager to provide senior-level administrative support while also leading operational initiatives and managing key business projects. This role is ideal for a candidate who can seamlessly balance executive support responsibilities with ownership of cross-functional initiatives process management reporting and compliance activities.

The successful candidate will act as a trusted partner ensuring efficient day-to-day operations while driving project execution operational consistency onboarding processes and key business initiatives. Working across multiple stakeholders and functions you will help keep priorities on track improve execution and support the overall success of the organization.

What youll do:

• Manage executive calendars meetings priorities and administrative workflows to support efficient day-to-day operations.
• Review employee requests and expense submissions for alignment with company policies and compliance requirements.
• Maintain reporting pages business documentation supporting materials and presentation content for executive and operational needs.
• Lead assigned operational and strategic initiatives including migration efforts compliance updates billing activities and account maintenance processes.
• Coordinate onboarding activities for new associates including system access setup stakeholder meetings and training schedules across internal platforms.
• Prepare maintain and distribute recurring reports including eCRM reporting financial overviews root cause updates and variance tracking.
• Partner with cross-functional teams to track deliverables resolve issues and support timely execution of projects and programs.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience youll need to have:

• 5 years of experience in executive administration operations management project management or a related hybrid role.
• 5 years of experience leading cross-functional projects and initiatives using Agile Waterfall or similar project management methodologies.
• 5 years of experience supporting senior leaders including calendar management meeting coordination expense administration and executive-level operational support.
• 4 years of experience utilizing Microsoft Office Suite (Excel PowerPoint Outlook and Word) CRM platforms and business reporting tools.
• 4 years of experience preparing reports maintaining dashboards and analyzing operational or business performance metrics.
• 4 years of experience managing compliance-related activities documentation control policy adherence and process improvement initiatives.
• Demonstrated success managing multiple priorities simultaneously with strong communication organizational problem-solving and stakeholder management skills.
• 3 years of equivalent combination of educational background related experience and/or military experience.

Experience that would be great to have:

• Experience with eCRM reporting and related data validation processes.
• Experience supporting merchant services payments or financial technology operations.
• Experience coordinating TD Migration or other large-scale business transition initiatives.
• Experience managing legal documentation updates including contract amendments and addendums.

How youll work:

• This role is on-site 3-4 days. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires the use of a computer and audio equipment.

Sponsorship:

• Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

• Fuel Your Life wellness program with activities and rewards to support total well-being
• Paid statutory holidays Recharge & Refuel vacation (years-of-service tiers) and a Paid Sick Time program
• No-cost confidential support through the Employee Assistance Program (EAP) for you and household members
• Recognition through Living Proof with points redeemable for merchandise and gift cards
• Eight Employee Resource Groups to build connection and inclusion
• RRSP with 100% company match up to 5% a Non-Registered Savings Plan (NREG) and an Employee Stock Purchase Plan (ESPP)
• Comprehensive extended health care and vision benefits plus dental coverage
• Company-paid Basic Life and AD&D with optional life and AD&D coverage available
• Company-paid Short-Term Disability and Long-Term Disability income protection
• Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Note : Benefits may vary based on province role and eligibility and are governed by the applicable plan documents.

Salary Range:

$64000.00-$80000.00

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Required Experience:

Exec