Head of Clinical Services & Governance

Head of Clinical Services & Governance

Pivotal leadership role shaping clinical services and governance across Care at Home

• Mulgrave, VIC, Australia, 3170
• Full time

Harness your clinical leadership expertise to strengthen quality, safety and service outcomes

Purpose-led organisation making a meaningful difference across Victorian communities

The position

As Head of Clinical Services & Governance, you will provide strategic and operational leadership across clinical services, clinical governance, quality, policy, compliance and audit readiness within VMCH Care at Home.

You will lead the oversight of nursing and allied health services, ensuring care is safe, effective, evidence-based and person-centred, while strengthening the systems that support clinical quality, professional practice and regulatory compliance.

As a key member of the Care at Home leadership team, you will partner across Care Partnering, Service Delivery, Growth and corporate functions to embed clinical safety, quality and compliance into everyday operations.

VMCH. Flourishing communities, vibrant careers.

At VMCH, the future is bright and rewarding. With us, you’ll combine your strategic thinking abilities with a hands-on, outcomes focused approach. Navigating and thriving in a multi-faceted environment and building relationships that deliver real community impact.

The Responsibilities

• Provide strategic and operational leadership across nursing and allied health services, establishing clear expectations for clinical practice, professional accountability and safe, consistent care.
• Lead and continuously strengthen the Care at Home Clinical Governance Framework, including clinical risk, incidents, complaints, quality outcomes and improvement activities.
• Oversee quality, policy and compliance functions, ensuring regulatory and professional requirements are translated into practical and effective operational systems.
• Drive ongoing accreditation, audit and regulatory readiness, ensuring risks, findings and improvement actions are effectively managed and embedded into practice.
• Lead, support and develop clinical, quality, policy and compliance teams while contributing to Care at Home strategy, growth, transformation and sector reform.

What’s Required

• Current registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA), supported by a relevant tertiary qualification in nursing, health or a related discipline.
• Substantial senior leadership experience within aged care, community health, home care, disability or another relevant health service environment, including leadership of nursing, clinical or multidisciplinary services.
• Strong knowledge and demonstrated experience across clinical governance, quality management, clinical risk, professional practice, compliance, accreditation and audit readiness.
• Strong understanding of aged care legislation, regulatory requirements, professional scope of practice, clinical delegation and workforce competency, with the ability to translate these requirements into practical operational systems.
• Strong people leadership, stakeholder engagement, influencing and change management skills, with the ability to balance client outcomes, clinical safety, regulatory requirements and operational priorities.

A postgraduate qualification in health service management, clinical governance, nursing leadership, quality, risk or a related discipline will be highly regarded, as will experience in home care or community-based aged care.

What’s Possible

• Rewarding work, within a supportive environment
• Professional development and career progression opportunities
• Competitive salary + salary packaging (with potential for increased take-home pay)
• Flexible, family friendly work culture
• Wellbeing initiatives and paid parental leave
• Employee assistance program (EAP) for you and close family members
• Enjoy access to Fitness Passport, helping you and your family stay active with heavily discounted access to hundreds of fitness and recreation venues
• Discounts on private health insurance, school holiday programs, car hire and much more!
• Open a high-interest savings account via our banking partner
• Join a place where diversity and inclusion lives, breathes and thrives.

More About Us

At VMCH, we believe people should be seen and valued for who they are, not defined by the services they receive.

For more than a century, we have been part of Victorian communities, supporting people to live with purpose and connection. Led by our Catholic tradition, we recognise the inherent dignity and humanity of every person, their individuality, relationships, experiences and the contribution they make throughout their lives.

Across aged care, care at home, disability services, retirement living, specialist education and affordable housing, our role is to help people make their own choices, remain in control of their lives and stay connected to the people, places and communities that matter most to them.

Guided by our values of Love, Joy, Courage and Hospitality, more than 4,000 staff and volunteers support over 15,000 people across Victoria. Together, we create places of belonging where people are respected, included and empowered to live life on their own terms.

Please note successful applicants to this position will be required to provide evidence of relevant work permits or Australian residency, and the necessary screening checks.

Kindly note we do not accept unsolicited resumes, emails and phone calls from Recruitment Agencies.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you.

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