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Group Benefits Risk Director

Manulife John Hancock

Apply Group Benefits expertise and operational risk judgment as Director, Group Benefits Risk Oversight, providing independent second-line challenge. This role focuses on customers, plan sponsors, performance, and obligations.Reporting to Canada Segment Risk, the Director works across Disability, Health & Dental, Underwriting, Plan Administration, Product, Distribution, and Transformation. You will connect business operations, controls, change initiatives, and emerging risks. The position provides oversight across assessments, issue management, third-party risk, operational resilience, and critical operations.Key Responsibilities:
Provide independent second-line oversight and effective challengeIdentify systemic risks, recurring themes, and common root causesAssess strategic, technology, product, and operating model changesChallenge controls, mitigation strategies, and corrective actionsDeliver forward-looking insights to leaders and governance committeesRequirements:
8-10+ years of relevant Group Benefits experienceExperience in insurance operations, risk, audit, or complianceBachelor's degree in a related disciplineStrong operational risk, controls, governance, and issue management knowledgeCredible challenge, analytical, communication, and senior influence skillsUse Group Benefits knowledge, interconnected-risk analysis, and constructive challenge to strengthen oversight across Canada Segment Risk.
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Vacancy posted 2 hours ago
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