Senior Restoration Project Lead - High-Volume Recoveries

Benefits:
Company carCompetitive salaryDental insuranceFree uniformsHealth insuranceTraining & developmentBe the first call after disaster—and the reason everything gets back on track.
We’re looking for a
Senior Restoration Project Manager
who can confidently own high-volume, high-complexity projects from start to finish. You’ll be the primary decision-maker on files, balancing homeowner care, insurance requirements, and operational efficiency—while managing a high volume of active projects, including a mix of large and standard losses.
This role requires strong restoration experience, estimating knowledge, and the ability to move jobs forward across departments with confidence and authority.
What You’ll Do:
Serve as the primary point of contact with homeowners after fire, flood, or other lossesManage a high-volume caseload (up to 50 active projects simultaneously)Communicate directly with insurance adjusters and represent the company professionallyComplete detailed site documentation (R24, Docusketch, photos, reports)Review scopes and collaborate closely with the Estimating DepartmentPrepare or review estimates using Xactimate (as required), experience with Symbility is considered an assetEnsure smooth coordination between mitigation, contents, and reconstruction teamsProactively identify roadblocks and drive timelines forwardMentor junior project managers when appropriateParticipate in rotating on-call scheduleEnsure professional file closure and strong customer satisfactionWho You Are:
Calm, confident, and decisive under pressureHighly organized and capable of managing high project volumeExperienced in restoration workflows and insurance file requirementsComfortable having difficult conversations when necessaryDetail-driven but able to see the big pictureA strong communicator who can balance empathy with efficiencyRequirements:
Valid driver’s licenseMinimum 2 years of restoration project management experienceStrong working knowledge of XactimateConstruction experience requiredExperience managing multiple active projects (high-volume environment)Estimating experience considered a strong assetIICRC certifications (WRT, ASD, FSRT, etc.) preferred or requiredExperience with R24, Docusketch, CRMs, and cloud-based systemsWillingness to participate in on-call rotationWhat We Offer:
Competitive salary + on-call compensationCompany vehicle during business hours and while on callHealth benefits after probationRRSP Program after probationContinued certification and professional development supportLeadership opportunities within a growing teamThe opportunity to make a meaningful impact when people need it mostIf you’re ready to lead with experience, confidence, and accountability—apply now to become our next Senior Restoration Project Manager.#J-18808-Ljbffr