Site Reliability Engineer

Job Responsibility: About the Role: Grade Level (for internal use): 09 The Team: The Data & Research Tech Operations team is accountable delivering infrastructure architecture, implementation & deployments on S&P Global Market Intelligence Cloud & Data Centers in collaboration with S&P Global Digital infrastructure & other teams from a wide variety of backgrounds. The key area of focus: Infrastructure as Code, Application Architecture, Automation, Project Delivery, Environment Troubleshooting, and Low-Level Design Documentation. This role is part of a world-class Product Services & Engineering team responsible for architecting solutions to meet business requirements across various product offerings of S&P Global Market Intelligence, which are used by tens of thousands of users globally. The team ensures that cloud solutions deliver greater reliability and resilience, high performance, high availability, and scalability. Collaboration occurs within a global team of highly skilled and driven professionals from leading institutions and industries. Responsibilities include understanding business requirements and architecting cloud-based solutions for the delivery of large-scale data processing, aggregation, and publishing of market data systems. Responsibilities & Impact: The role utilizes technical knowledge and analytical skills to architect and optimize cloud infrastructure, standardize the technology stack for cloud and data centers, implement cloud service catalogs and service governance solutions, and drive the implementation of a cloud-first strategy in partnership with development and business stakeholders. As a Site Reliability Engineer, the individual will be part of a talented platform engineering team that demonstrates exceptional technical competency, delivers mission-critical infrastructure, and ensures the highest levels of availability, performance, and security. Responsibilities include support and operations of large-scale desktop and web application systems. This position holds direct accountability for achieving Technical Operations objectives and contributes to team goals that drive infrastructure and application performance and growth. Work involves addressing problems of critical and high severity, where analysis requires a thorough review of dependencies across systems, infrastructure, networks, applications, databases, data, and protocols.

• Technical operations and support and building and managing cloud infrastructure of WEB/API applications hosted in Windows/Linux Operating Systems across multiple data centers.
• Ensuring availability and consistency stability and performance of application performance.
• Participate in critical incident management calls with hands on ability to into troubleshooting IIS/.NET/Apache/ application and infrastructure and network performance issues.
• Provide 3rd level support for escalations and communicate progress updates to stakeholders on incident resolutions.
• Coordinate with Development and Tech teams across the board on product roll outs, releases, and critical fixes while coordinating with Performance and QA teams on performance metrics commitment review.
• Coordinate with Tech teams on OS upgrades, vulnerability remediation to ensure audit and compliance.

Compensation/Benefits Information: (This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $85,000 to $100,000. Final base salary for this role will be based on the individual's geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . Include for roles that are bonus plan eligible, including sales commission plans. What we're looking for: Basic Required Qualifications:

• Bachelor's/Master's Degree in Computer Science, Information Systems or equivalent.
• 2 to 3 years of Site Reliability Engineering (SRE) experience.
• Scripting skills on any of these following Shell scripts, Python, Perl, PowerShell etc.
• Building cloud infrastructure as code (IoC) using Terraform, Cloud Formation Templates (CFTs) etc.
• Ability to perform Apache/Tomcat + J2EE installations on Linux based systems.
• Working knowledge of AWS cloud technologies: VPC, EC2, EKS, ELB, RDS, Lambda, SES, SNS, Containers, API Gateway, Docker, Kubernetes etc.
• Knowledge with observability tools such as ELK, DataDog, Grafana, Splunk
• CI/CD delivery using configuration management tools such as GitHub, VSTS, Ansible, Puppet, Chef, Salt, Jenkins, Maven etc.
• Knowledge in load-balancing and high-availability planning with BigIP, Application Load balancers, NLB.

About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: View email address on ca.edajobs.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - ----------------------------------------------------------- IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 315773 Posted On: 05-24 Location: Calgary, Alberta, Canada